Sales Office Manager
Mercure Walton Hall Hotel & Spa
Warwick
4d ago

Would you like to work for a company that gives you :

  • £500 for any new permanent team member who makes the right decision to join our team-T&C’s apply
  • £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
  • Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
  • Rewards your hard work by offering you the below team benefits when you join us :

  • Perk Box - monthly freebees, Highstreet brand street discounts, free monthly movies
  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities Hotel specific
  • Free Car Parking Hotel specific
  • Stays in our hotels at discounted prices or
  • Even free stays in our hotels as one of our rewards & recognition incentives,
  • Opportunities for your personal development within the Hotel
  • Group Brand Portfolio
  • Fully funded apprenticeships T&C’s apply
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment
  • Does the below sound like you?

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working and able to develop their team
  • Excellent standards
  • Lead from the front Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure
  • Ability to work morning, afternoon / evening, and weekends
  • Able to deliver exceptional customer experiences all the time
  • Is the Sales Office Manager role for you for you, do you have you the skill set and experience to take on this role? then what’s stopping you???
  • Amaris Hospitality are recruiting for a Sales Office Manager

    We offer our employees excellent opportunities to grow and develop within the Amaris Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

    Amaris Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

    The Role :

    What will I be doing?

  • You will be responsible for the smooth and efficient running of the Sales Office, together with the ability to coach and develop the Reservation and Events Sales Team.
  • To ensure a professional and efficient service is always delivered to new and existing clients

  • Maximise all sales opportunities and convert enquiries into confirmed bookings, plus be responsible for forecasting, reporting and all the financials that come with the role.
  • Understand and manage high standards of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with office procedures.
  • Identify new sales leads with the guidance of the Director of Sales.
  • Demonstrate excellent leadership skills with a hands-on approach and lead-by-example work style to train, motivate and develop your team.
  • Ensure that the M&E team are producing function sheets which are correct and free from error and produced in time for weekly hotel operations meeting.
  • Analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace.
  • The use of Hotel systems to include Opera and Delphi, previous experienced desired but not essential.
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