Healthcare Associate - Adviser Service - Health (Start Date - 5th October)
2d ago

Vitality is an award winning

dynamic and vibrant health and life insurance provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to the business.

Our core purpose is to make people healthier and to enhance and protect their lives. From people to products and processes, we aspire to deliver on their purpose in everything they do.

We are looking for talented individuals who are committed to living our values and delivering an award winning service to our customers.

Job Purpose

You will be joining an energetic, vibrant, fast-paced department who work collaboratively to build close professional relationships and support the servicing needs of our various business partners and brokers.

Your role will be varied but includes taking inbound calls and communicating via email with a strong focus on interacting in a professional yet personable manner in a business to business environment.

The Vitality Values, details of which can be found on our website, are the heart of everything we do, taking ownership as well as commitment to providing the Vitality Experience’ and working together as a team within our wider department is essential.

About you

  • Experience within a customer service role is preferable but not essential
  • Ability to communicate well, both written and verbally
  • Adaptable to change
  • Enjoy working collaboratively to support your team and wider teams within the department
  • Ability to prioritise workload and take ownership
  • Customer focused, enjoys building professional working relationships in a business to business environment
  • Computer literate
  • Benefits & Rewards

  • In exchange for your hard work and commitment to Vitality, we have designed a generous benefits package to reward our employees, this includes;
  • A bi-annual bonus scheme

    25 days holiday plus bank holidays

    Vitality Private Medical Insurance

    Stakeholder Pension Plan with employer contribution

    Vitality Partners and Rewards

    Access to great onsite facilities

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