Role Summary :
Our Customer Service team is at the heart of our company. We aim to provide a fantastic experience to each customer during all of their interactions with Funko, and to do that, the Customer Service team offer support through different channels.
As a Customer service Associate, you will play a significant part in our continued success, and you’ll be the first point of contact for our customer and seller base.
What You’ll Do :
What You’ll Bring :
Founded in Everett, US, Funko is a purveyor of pop culture and licensed-focused collectibles. With one of the largest portfolios in the pop culture and collectibles industry, Funko holds hundreds of licenses and the rights to create tens of thousands of characters.
Funko designs, sources, and distributes highly collectible products across multiple categories, including vinyl figures, action toys, plush, apparel, homewares and accessories.
While many will be familiar with their iconic Pop! Vinyl figure range, other popular lines include Mystery Mini, Pint Size Heroes, Rock Candy and Hero World, all with different distinctive stylisations.
Funko EMEA Overview
Funko is a $700m global business with ambitious growth plans. The EMEA market currently stands at £120m but has massive potential for growth.
Star Wars, Harry Potter, Marvel, DC Comics, Rick & Morty and many more. Funko EMEA’s HQ is our state-of-the-art offices in Hammersmith whilst its distribution centres are based in Coventry and the Netherlands.
At Funko, we have a diverse and collaborative culture with a propensity for action whilst always striving to have FUN!
Funko’s subsidiary, Loungefly, is a contemporary fashion accessories company that designs and sells a wide selection of unique licensed bags and accessories including Disney, Marvel and Star Wars.
What Funko Offers
Funko offers competitive salaries, and our benefits include 25 days annual leave per year (pro-rata), pension, discretionary company bonus and a wide variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox.