Senior Care Assistant
Bluebird Care
Chelmsford, GB
1d ago


Duties and responsibilities

  • Assist in the monitoring of quality control procedures.
  • Supporting and monitoring of care staff.
  • Completing spot checks, observations and quality checks.
  • Carrying out customer assessments prior to commencement of care service in the absence of the supervisor / care manager.
  • Attending customer's first call to introduce the care worker to the customer.
  • To be a part of the emergency on-call rota
  • Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent.
  • Recording all emergency calls and passing the information to appropriate parties.

  • Collection and distribution of MAR charts
  • To work as part of the team delivering care to customers who otherwise would not receive a visit.
  • To attend customer reviews in the absence of the supervisor / care manager.
  • To ensure that all changes to care schedules are reported without delay to the coordinators.
  • To maintain all reporting and recording procedures are up to date.
  • To liaise closely with coordinators, care manager, supervisors, customers and care workers
  • Skills you will need

  • You will have a caring attitude with a passion for helping others
  • Be reliable and punctual
  • Be respectful in the way you deal with people
  • Have a full UK driving licence and access to a vehicle
  • Benefits

    In return you will receive

  • Competitive Salary £10 : 00ph during the week / £11 : 00ph at weekends
  • and £16 : 00ph Bank Holidays

  • Paid travel time between calls (Paid at the hourly rate)
  • Mileage paid at 30p per mile
  • You will be paid for short notice cancelled calls
  • Paid holiday dependant on the hours worked (Pro-rata)
  • Career and progression and further accredited training (NVQ’S / QCF / NFCE)
  • Refer a family or friend scheme £80 (Terms and conditions apply)
  • Company Pension Scheme
  • Staff benefit scheme, including private Healthcare and NHS top up
  • Free uniform
  • Flexible working and alternative weekend shifts
  • Part of the Care Workers Charity Offering financial support and advice
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