Business Assurance Analyst
Bristol, United Kingdom
9h ago

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make.

We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business.

We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working.

  • Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs;
  • when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

    Business Assurance Analyst Manchester / Bristol / Birmingham (Hybrid working) Competitive salary + benefits

    Put simply, among other responsibilities, we need someone who is great at analysing and summarising data from different sources, and then confidently demonstrating their findings.

    Doing so, they will support our area and wider BT by enabling risk mitigation across people, processes and systems, and in turn improving customer experience.

    üDo you have Teclo experience?

    üAre you someone who is engaging with stakeholders?

    üAre you someone who is self-driven and well organised?

    If so, BT are looking for you to be our Business Assurance Analyst where we’ll empower you within a supportive and inclusive environment.

    Reach out to for a confidential chat if you have any questions or apply today!

    What’s in it for you? What are the benefits?

    At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people whether that’s friends, family, businesses or communities.

    Working here, you’ll receive an attractive salary and a range of competitive benefits, but more than that you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity.

    Benefits of working for BT include :

  • An inclusive and close-knit working environment
  • Flexible working patterns within the hours of 8-6 Monday to Friday, meaning a better work / life balance
  • Genuine progression opportunities (16% of our team have been promoted this year out of 30)
  • On target bonus of 10%
  • 22 days’ annual leave (not including bank holidays)
  • Pension scheme - you contribute 5%, BT contributes 10%
  • Discounted BT broadband and BT Sport, BT TV and Mobile
  • Share option schemes
  • Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you
  • What will the role involve?

  • Accountable for business engagement across a wide range of operational CFU stakeholders.
  • Has detailed understanding of one or more key product areas and uses business assurance knowledge in discovery and investigative work, to carry out / support secondary controls.
  • Uses understanding of the audit of processes and systems along with commercial insight to define and recommend new or amend appropriate coverage and controls, and ensure they are executed.
  • Carries out root cause analysis and root cause management at CFU level (working with Control Operations and Recovery and relevant CFU / BTT stakeholders).
  • Understands change and how it impacts existing landscape and plan new / amendments in existing assurance controls
  • May be required to support Specialists in management of third-party suppliers and interaction with auditors and regulatory authorities.
  • What are we looking for in our Business Assurance Analyst? You may have a variety of the below;
  • Experience in analysing and summarising data from different sources
  • Demonstrable ability to engage stakeholders up to senior manager level to gain data, information and support for assurance projects and drive specific outcomes
  • Successfully manages and delivers complex pieces of assurance, issue resolution or risk mitigation work
  • Able to carry out root cause management to identify and then implement specific process / people / technology improvements with demonstrable results
  • Experience of using Continuous improvement techniques to deliver process changes within a team
  • Self-driven, articulate and organised
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