Chat Host
Gamesys Limited
Newcastle-u-Lyme
1d ago

The role

As a Chat Host on Virgin, Jackpotjoy or Heart Bingo, you will provide memorable, first-class entertainment experiences for all our valued Players.

You will interact with our community, engaging with Players to make sure they both enjoy and understand all our products.

We depend on you to make our sites are a fun and exciting place to be! You will be why our Players come back day after day.

Your exciting and engaging conversation will both captivate and amuse, injecting life into our Chat rooms.

The best Chat Hosts are enthusiastic, sociable and easy-to-talk-to people!

Salary

£18,970 pa plus unsociable hours premium as applicable.

Hours

As we operate 365 days of the year, 7 days a week, this role requires flexibility and shift work.

What we are and what you’ll need to do

You will carry out one of the most engaging roles within the team, creating the spark that gets our Players motivated to have a great time on site.

  • Chat Hosts are the life and soul of our site welcoming Players, running quizzes and games, dealing with Player questions;
  • whilst at the same time creating a sense of community’ within our audiences. You’ll also create content for our Production Team and support them with broadcasting our live shows.

  • Get Stuck In Our Chat Rooms have a highly engaged community which we strive to entertain. We’re always there to create fun, a positive atmosphere and build long lasting relationships with our Players;
  • all while maintaining an informative, friendly presence.

    Be the Player The Player is at the heart of everything that we do. We pride ourselves on taking on board feedback and putting ourselves in their shoes.

    We are forward thinking when it comes to creating entertaining content for our Players so that we can ensure an enhanced gaming experience.

    Give A Damn Entertaining our Players within our Chat Rooms is our goal. We ensure we are supporting our live streaming shows, endorsing our onsite promotions and creating a positive atmosphere for our Players.

    We also take our commitments to social responsibility seriously, and as part of this we make sure all our Players are safe and playing comfortably on our sites.

    Be One Team We are real team players; always working together collaboratively. We contribute to our team, communicate well and keep our colleagues informed.

    We always think about Team Gamesys first and ourselves second. Our teamwork is equally strong between departments and other functions.

    The atmosphere within our teams is exceptional and we continuously look to grow our family further.

    Place Smart Bets Being able to act quickly and turn things around is a key trait for our people. We encourage everyone to use their own initiative whether this be in their day to day role or with any projects that they may be working on.

  • Always Learning Our company is centred on and built by great people who care. We work hard to set the bar high when recruiting talent;
  • making sure to find, develop and keep the best people. We look for individuals who want to spread their wings and learn something new, but also those that we can learn from.

    Keep Rolling As we are a growing business, we are always creating or updating our product. We must be quick in adapting and embracing change so that we can drive our business performance and continue building our brands.

    Our departments rely on flexible and adaptable individuals with the passion to embrace any challenges that may come our way with a cool-headed attitude.

    Be Wonderfully Weird Are you quirky with a unique edge? Do you feel that you can speak to anyone about anything? Can you think outside the box?

    And most importantly do you have a creative personality? These are some of the key traits in being Wonderfully Weird. The most important thing for us is that you can be yourself.

    Your experience and skills

  • Awareness of bingo and on-line gaming / chatting
  • Experience with internet communities and / or forums
  • Good understanding of Social Media platforms and communication styles
  • Experience in social or community support (Desirable)
  • Good typing, spelling and grammatical skills
  • Computer literate including Office
  • Internet savvy, able to research and source content
  • What we can offer

  • Performance bonus biannually (up to 20%)
  • Career Pathways and Advancement
  • Private Healthcare scheme
  • Free on-site parking
  • Enhanced Maternity / Paternity / Adoption pay
  • Ride to Work Scheme
  • Virgin Tribe access to exclusive Virgin offers and experiences
  • Life Assurance (x3 salary)
  • Contributory Pension Plan
  • We are Gamesys

    Together we invent games and create experiences to thrill our players and rock the world!

    Our mission is to be the best gaming operator and games developer in the industry, building and providing games that players love.

    From a handful of talented designers, developers and operators, to a multi award-winning team of over a thousand, we’ve come a long way since 2002.

    Back then, Jackpotjoy was our only venture; now we operate some of the world’s biggest and best gaming sites and apps.

    Through cutting-edge technology, we continue to fuel innovations in gaming. And through cutting the many cakes in our offices, we fuel ourselves to make games that thrill, surprise and delight our many millions of Players!

    Over 25 million players, 1,000 employees, 51 nationalities - one team!

    Gamesys challenges all if its employees to have fun, making fun , knowing that we’re all programmed to play and to get a buzz out of everyday life.

    Our aim is to deliver exclusive content, amazing gaming experiences and excellent customer service across all of our ventures, products and offerings.

    Players can enjoy games they won’t find anywhere else, incredible prizes and offers, as well as fantastic service, from Chat and Support to great bonuses and promotions.

    Why join us?

    We have an incredibly unique way of doing things that can take some getting used to! We don’t just create the most amazing games, we’re an entertainment company.

    We make it our business to recruit the most enthusiastic, innovative and talented people where employees enjoy their work and our players also enjoy the fruits of their labour.

    Ours is no ordinary working environment we thrive on a culture of success where our people are talented and empowered in their roles.

    We pride ourselves on staff loyalty and strong teams who work together to achieve success.

    We want to fill our company with passionate people who will promote and maintain the best entertainment experiences that make us one of the most popular online gaming providers.

    It’s Fun!

    We like to have fun together (all work and no play makes Jack a dull boy) and our offices are testament to that fact! With break-

    out areas dedicated to your entertainment, you can chillax playing with games consoles, dart boards and pool table; or watch TV and catch up with the latest celebrity news and gossip!

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