Salary - TBA - Dependant on experience
Due to continued expansion UKI Express Transport are looking to recruit bright and well educated young people to join their successful and ambitious team.
We would particularly like to hear from people with language skills to join our European department who specialize in movements in and out of the UK to all parts of Europe At present they include Holland, France, Spain, Portugal, Italy, Germany, Austria and throughout Eastern Europe.
Summary of Role
To assist in the management of the company’s traffic planning and back load operations ensuring they are professional, accurate, compliant and cost effective at all times.
Working alongside the existing operations staff you will be responsible for the coordination of back loads to assist in the company’s continued growth.
Deliveries can range from local HGV to national same day courier services throughout the UK. You will liaise with clients, drivers and sub-contractors, so you must have experience of coordinating backloads and dealing with people at all levels.
This is a challenging but rewarding role, with excellent opportunities for the right person.
Customer Liaison / Customers Services : Preparation of quotes for customers, follow up calls, taking orders / bookings, answering queries from existing customers and potential new customers (trailer availability, transit time etc.)
Subcontracting : liaising with network of hauliers / trailer providers / contractors, sourcing trailers, negotiating rates and organising transport operations by road as per customer’s requirements
Monitoring transport movements - Ensuring the order goes smoothly from collection to delivery - Solving problems - Updating and reporting back to customers ensuring a faultless customer service.
Admin relating to each customer order - Ensuring costing’s and info are completed and filed - Entered on freight software system and ensuring all information is accurate before reaching the invoicing department
Liaising with the company’s Branch Manager regarding new leads and enquiries from new contacts.