Food & Beverage Team Leader
ibis Birmingham Airport - NEC (new ibis rooms)
West Midlands, West Midlands (England), United Kingdom
2d ago

Job Level

Job Fixed-term contract : No Status Full Time Anticipated Start Date 02-09-2019

Skills

Level of Education Vocational education Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English

Key tasks

We are looking for someone who has a passion about service. We believe that having the right personality is more important than industry experience.

Smiley, open, approachable - that's how we describe our team so we are looking for someone who fits that bill. Someone who can connect with every guest, creating experiences and most importantly, memorable stays.

Your mission will be to :

  • provide a friendly, relaxing & personalised welcome and experience throughout the service
  • help gain customer loyalty through the high standard of service
  • take food and drinks orders and promote the F&B offer
  • establish good relations with guests, offering advice and fostering customer loyalty
  • manage the team to ensure they are providing high quality service
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