Administrative Assistant
The Scottish Government
Kilwinning, GB
5d ago

The recruitment of Modern Apprentices is a fair, open and merit based process (16+) and with permanence from the start of the apprenticeship.

Applicants must be unemployed or contracted to work 16 hours or less a week. Please state you meet these requirements on your application.

Candidates with a disability who meet the essential criteria below will be invited to the assessments.


Accountant in Bankruptcy (AiB) is an Executive Agency of the Scottish Government responsible for administering the process of personal bankruptcy and recording corporate insolvencies in Scotland.

It is responsible for the determination of personal and entity bankruptcy applications, making decisions on debt payment programme applications under the Debt Arrangement Scheme and protecting trust deeds.

The post is within the Facilities Management Team and offers excellent opportunity for the successful candidate to be involved in the day to day corporate functions of the business and to build strong administration skills.

Supporting case operations, policy development and corporate services, the team ensure the delivery of a front-of-house reception function dealing with all visitors and deliveries to the office, providing a telephone switchboard, dealing with all incoming general customer correspondence, and preparation of Agency publications.

The team has a reporting duty on environmental matters to include all sustainability and biodiversity issues.

The team also handle any facilities or building issues including, monitoring and reporting on ongoing facilities contract obligations and providing the mailroom function which handles all incoming and outgoing mail from the office.

Main Duties

  • Providing general administrative support to colleagues within the front-of-house team, recognising requirements to meet timescales set by the Agency and Scottish Government
  • Operating the telephone switchboard ensuring AiB's standard of customer service are met at all times
  • Providing a first point of contact for all visitors to the officer
  • Responding to general enquiries and allocating business emails
  • Organising conference room bookings including room preparation
  • Dealing with suppliers for publications and other matters and ensuring timely delivery of service.
  • Assisting with preparation and distribution of mail.
  • Qualification

    Throughout the first 12 months the candidate will be expected to gain a relevant SVQ qualification. Support will be provided by an internal assessor who will work with the successful candidate on a monthly basis.

    Time will be given to work on your qualification, this includes presenting 2 presentations.

    Essential Criteria

    1. Ability to work in an organised and efficient manner.

    2. Ability to communicate by email, face to face or by telephone with the public or other stakeholders.

    3. Good organisational skills, with the ability to prioritise and plan workload, and meet deadlines.

    4. Good IT based skills and the ability to use Microsoft packages such as Word, Outlook and Excel.

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