Project Manager (Business Change)
Ocado Group
Hatfield, Hertfordshire, UK
6d ago

Within Ocado Group sits Platform Implementation, whose mission is to orchestrate the implementation of Ocado’s platforms globally’.

This department focuses on the full programme management life cycle of the implementation of our highly automated, multi-million pound Customer Fulfilment Centres (CFCs) - from pre-deal, through to the design, construction, installation, testing and go-live’ phases (with all the process and portfolio management in between).

This department is instrumental in ensuring we deliver these CFCs on time, to budget, and to the specific requirements of each client.

We're looking for a Project Manager to join the Change Programme function of the Project Office team. This role represents a huge opportunity to contribute to Ocado Group's success and to help shape broader changes as we progress through our change programme - providing active and dedicated project management leadership to all internal change projects, acting as a subject matter expert and partnering with the Programme Manager and other Project Managers in the team.

Internal cross-functional projects could include process creation and / or improvement, software implementation, role and responsibility definition, target operating model set-up and tool and template development - all projects instrumental to ensuring the business is set up to continue its rapid growth trajectory.

This position requires an individual with strong stakeholder management, collaboration and communication skills, the ability to work cross-functionally with stakeholders at all levels and a background in end-to-end delivery of business projects and transformation.

This role is based at our head office in Hatfield, limited travel may be required.

What will you be doing?

  • Translating strategic Change Programme needs into actionable change projects for delivery across Platform Implementation
  • Developing and maintaining best in class project documentation
  • Managing and influencing a large number of senior internal and external stakeholders towards a common vision or goal
  • Managing and reporting risks, issues and change in a timely manner, creating mitigation plans and taking action to reduce risk or take advantage of opportunity
  • Managing project scope, quality, schedule, costs and resources ensuring the project meets or exceeds business objectives
  • Problem solving, proactively identifying and mitigating potential issues
  • Reporting project status with transparency
  • Adhering to Change Programme and PMO project governance principles
  • Proactively documenting lessons learned and monitoring opportunities for continuous improvement
  • Coaching and supporting colleagues to develop expertise and skills
  • About you

  • Extensive project management experience across a range of high profile, strategic projects and programmes
  • Hands-on end-to-end project lifecycle experience with experience in creation, monitoring and updating all project artefacts
  • Experience in process improvement, seeking ways to improve templates and tools to ensure they remain relevant, effective and efficient to meet changing business standards and objectives
  • Experience in change management such as communication, training, deployment and support engagements
  • Experience in crafting and delivering engaging and effective communications and presentations to leadership
  • Excellent organisation skills including planning and prioritising workload, attention to detail, and results focus, ensuring all given deadlines are met
  • Experience creating and using project management tools such as MS Project, Google Suite, Microsoft Products, operational impact plans, test plans, risk management plans, communication plans, deployment plans, and any other related project or change management best practices
  • Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

    For more reasons to apply, please visit :

    About Ocado Group...

    When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re a FTSE 100 business developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

    Transforming an industry means also transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the brightest talents to lead us into the next stage of our evolution : enhancing our capabilities, inspiring our teams and developing new ways of working.

    We are only a 20 minute commute from London King’s Cross and provide a free shuttle bus from Hatfield Station to the office!


    Ocado employee experience is very important to us. As well as keeping a smile on your face with weekly massages, a games room, coffee shop, weekly food samples and an amazing food hall to satisfy your daily breakfast and lunch taste buds.

  • all Ocado employees are offered a benefits package of - 25 days holiday + the option to buy an additional 3 via salary sacrifice, 15% discount on your weekly Ocado shop, pension, share options, discounts on gym memberships and much much more .
  • We are thrilled to welcome applicants from across the world. Please note that unfortunately we are unable to cover the cost of your visa at this time.

    We do cover the relevant company costs for visa sponsorship. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind.

    If you have any questions, please don't hesitate to ask.

    Our values : we’re in it together, we are proud of what we do, we can be even better


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