Head of Operations
Getir
London, United Kingdom
5d ago

At Getir, we write the ending of the story first. In the context of Getir, that (original!) ending is super-fast delivery.

Groceries and everyday items delivered in a matter of minutes (would we be showing off if we said our average was 10 minutes?

Once we write the ending, we go back to square one to figure out how we can get to that differentiating end. Considering the complexity of delivery, it's imperative that we have a unique operational model.

One that firstly prioritizes safety, then an incredible user experience, ultimately followed by a model that works financially.

As we launch and then further expand in the United Kingdom, we will both utilize the know-how we've accumulated over 5 years, as well as adopt / integrate know-how that pertains to the UK.

But far beyond local know-how, we're looking for an individual who is awesome both in their humanity and in their skillset.

Together, we will disrupt delivery in the UK, and have a great time doing it.

What You'll Do

  • Be responsible for Getir's comprehensive operational process, from the moment a product enters our warehouse to when it gets delivered to the doorstep of Londoners.
  • Under your leadership, your department will :

  • Find suitable commercial property in new regions.
  • Oversee warehouse fit-outs.
  • Test and determine the most efficient mode of transports for super-fast delivery.
  • Coordinate the timely delivery and subsequent logistical organization of the delivery fleet.
  • Recruit and manage delivery people, without ever taking that safety-first hat off.
  • Establish best practice processes for stock-keeping, ensuring the sustainability of our inventory.
  • Build relationships with the humans who work in your organization, regardless of level / seniority. They should all feel comfortable in raising issues with you.
  • Prioritize the safety and wellbeing of people first. Getir's speed is not dependent on the people doing things fast.
  • Manage teams in numerous warehouses spread across the city of London, including but not limited to warehouse operators and the delivery people who use it as a base.
  • Qualifications & Requirements

  • 8+ years experience, in both years and content, in operations management and operational development. The more chaotic that experience, the better.
  • Bachelor's degree from a reputable university.
  • A can-do, will-do attitude.
  • A passion for people in general.
  • Incredible communication skills, verbally and nowadays digitally.
  • Previous experience in technology companies with an operations focus is preferred.
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