Bars Manager
Marriott
London, London, United Kingdom
3d ago

Posting Date Sep 07, 2021

Job Number 21100686

Job Category Food and Beverage & Culinary

Location W London, 10 Wardour Street, London, London, United Kingdom VIEW ON MAP

Relocation? N

Position Type Management

Located Remotely? N

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Boldly coloring outside the lines of luxury, W London turns the traditional notion of the extravagant hotel on its head.

Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through :

  • Discounts on hotel rooms and food and beverage across the company
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • WHAT YOU'LL DO

    Responsible for bar / lounge daily shift operations in the Perception Bar and supervision of the staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.

    Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently.

    Determines training needed to accomplish goals, then implements plan. Strengthens the B&F team by assisting in other outlets when needed.

  • This role has responsibilities, which include but are not limited to;
  • Managing Bar / Lounge Operations

  • Implements agreed upon beverage policy and procedures throughout the property.
  • Manages in compliance with all local liquor laws.
  • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
  • Monitors adherence to all liquor control policies and procedures.
  • Attends pre- and post-convention meetings as needed to understand group needs
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
  • Manages to achieve or exceed budgeted goals.
  • Ensures compliance with all Bar / Lounge policies, standards and procedures.
  • Maintains food handling and sanitation standards.
  • Manages inventories according to budget and business levels.
  • Assists with developing menus and promotions as necessary.
  • Leading Bar / Lounge Team

  • Trains staff on liquor control policies and procedures.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Communicates critical information to the Bar / Lounge staff regarding each event.
  • Ensuring Exceptional Customer Service

  • Provides excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds effectively to guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Provides feedback to individuals in an effort to improve service performance.
  • Reviews comment cards and guest satisfaction results with employees.
  • Managing Human Resource Activities

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in the development and implementation of corrective action plans.
  • As per business needs and at the request of direct supervisor and / or management, the talent could be required to perform other tasks outside of those listed above.

    What we’re looking for

    KEY ATTRIBUTES

  • Possess a good command of English
  • An excellent verbal manner
  • At least 2 years experience in a busy bar operation as a supervisor
  • Full Mixology knowledge
  • Good organisation skills with an attention to detail
  • A team Player with flexible & positive attitude
  • Hardworking and consistent
  • DESIRABLE ATTRIBUTES

  • Previous experience as a Bar Manager in a late night bar operation
  • Previous brand experience or knowledge
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form