To deliver a high quality, effective and professional relationship counselling service to the adult clients of Relate Berkshire.
To participate proactively in activities and meetings proportionate with the post.
Key Tasks :
Adhere to the code of ethics and practice currently adopted by Relate and British Association for Counselling and Psychotherapy in every respect to work to ensure the standards and reputation of Relate and Berkshire are maintained.
Work set times and hours each week at our Henley on Thames Centre.
Not to counsel without receptionist cover, unless specifically authorised to do so.
Maintain effective and efficient administrative systems to enable Berkshire to effectively monitor the use of the service and feedback from clients within agreed timescales.
Maintain confidential records according to the data protection regulations and centre procedures. Will need to access and use Penelope Appointment system, full training will be given.
Deliver records of counselling work within agreed timescales to the Centre Management / Administrator for secure storage.
Be aware of and adhere to all Relate policies and procedures, including our Child Protection and Safeguarding Policy, Safeguarding Adults at Risk Policy & Procedure and Confidentiality Policies, including duly notified changes.
Ensure that all Vulnerable Adult and Child Protection concerns are reported in accordance with Relate policy and Procedures.
Attend and actively participate in individual and counsellor (clinical) supervision and team meetings as arranged by the Supervisor.
Always deal with clients in a friendly and professional manner with a focus on service effectiveness and customer care.
Work collaboratively with all staff and volunteers to ensure the relationship counselling services are delivered in a co-ordinated, professional and efficient manner.
This is a permanent, part-time role.
Location : Henley-On-Thames.