Estate Host - Stonestreet Winery.
Jackson Family Wines
Stonestreet Estate Tasting Room, Healdsburg
6d ago

ESSENTIAL DUTIES / RESPONSIBILITIES

  • Manages a client base of 500-800 collectors with the goal of growing each year.
  • Participates as a serious revenue generating team member that helps the Estate Team meet or exceed monthly / annual sales targets.
  • Strengthens preexisting collector relationships and cements new relationships via consistent contact via phone, email and special events.
  • Works with Estate Manager to execute phone and email outreach during allocation and annual release campaigns.
  • Responsible for developing referral partners through focused business development activities.
  • Executes hospitality events and visitor programs in a manner that is well organized and consistent with marketing direction on brand image.
  • In cooperation with the Estate Manager provides ideas and support to enhance our business development efforts.
  • Works with Estate Manager to create a premium tasting experience for each consumer that exceeds guest expectations.
  • Supports trade hospitality events as needed.
  • Possesses commanding knowledge of POS system, including ability to effectively perform opening and closing procedures.
  • Attends and participates in team meetings, staff and company meetings as required.
  • Helps maintain Estate Tasting area to ensure a pleasing, professional, upscale environment for guests.
  • Other duties as assigned.
  • REQUIREMENTS :

  • 2-4 years related experience preferred in sales, customer service or hospitality, knowledge of presenting and selling luxury products.
  • Being a team player is a must have skill set.
  • Knowledge of luxury wines and wine production required.
  • Able to work a flexible schedule including weekends.
  • Professional appearance and demeanor.
  • Outstanding ability in customer service and working with the public with a commitment to excellence and high standards.
  • Strong organizational, problem-solving, multi-tasking and analytical skills.
  • Flexibility and ability to manage constantly changing priorities with enthusiasm.
  • Ability to understand and follow written and verbal instructions.
  • Excellent math skills
  • Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.
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