Senior Messaging Engineer
Duff & Phelps Corp
London, United Kingdom
1d ago

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens.

Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity not just answers in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another.

As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Our professionals balance analytical skills, deep market insight and independence to deliver solid, defensible analysis and practical advice to our clients.

As an organization, we value the diverse backgrounds and perspectives that enable us to think globally. We create transparency in an opaque world, and we encourage our people to do the same.

That means when you join our team, you’ll become part of a supportive and collaborative work environment that empowers you to excel.

If you’re ready to share your perspective with the world, then you can make a real impact here. This is Kroll difference.

A true partner within the business, our IT team works globally as one cohesive unit comprised of collaborative professionals who take pride in support and customer service.

Core areas include solutions delivery and application development, network operations, workforce services and information services / knowledge management.

At Kroll, your work will help protect, restore and maximize value for our clients. Join us and together we’ll maximize the value of your career.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges.

Apply now to join One team, One Kroll.


The Senior Messaging Engineer position will assist in supporting the Kroll email environment for staff around the world.

The successful candidate will participate in configuration and implementation for all aspects of Microsoft Exchange and Exchange related technologies throughout the firm.

  • Assist with management and maintenance of Microsoft Exchange in a hybrid on prem cloud environment
  • Troubleshooting resolution of Exchange issues raised through escalation
  • Assisting in engineering mail connectivity solutions
  • Setting up mailboxes and mailbox restorations
  • Experience implementing Exchange related security best practice
  • Manage edge gateway email security platform
  • Exchange disaster recovery setup, configuration, and administration including documentation
  • Working knowledge of Microsoft 365 suite of products
  • Assisting with and managing Exchange migrations (on-prem and tenant)
  • Basic knowledge of various other IT practices including Active Directory, networking, servers, and voice.

  • Bachelor’s Degree preferred
  • Sound understanding of Microsoft Exchange in an enterprise environment
  • 2-4 years’ experience supporting an Exchange environment

  • Ability and willingness to work in a 24*7*365 environment
  • Excellent communication skills
  • Exchange system engineering experience
  • Understanding of PowerShell in a hybrid Exchange environment
  • Experience with MDM solutions
  • Excellent troubleshooting and problem-solving skills
  • Experience using a helpdesk or IT incident management software
  • Excellent written and verbal communication skills that help represent diverse communities
  • Experience working with diverse teams
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