Service Advisor
Spear Recruitment Ltd
Yeovil, UK
5d ago

Our client, a Franchised Main Car Dealership based in the Yeovil area, are currently recruiting for a Service Advisor to join their existing team.

Key Responsibilities :

  • To receive inbound service booking calls from retail customers
  • Meeting and greeting customers into the Service Department
  • Delivering an outstanding customer experience
  • Create / Raise Job cards and allocate service and MOT work to individual Technicians booking to a maximum efficiency
  • Ensure all Duty of Care products are sold and promoted within the relevant service schedules
  • Upsell ancillary products to customers where it is beneficial to do so
  • To ensure that all bookings are accurately completed, and all the relevant data is included each and every time
  • Updating customers throughout the repair process
  • Candidate Requirements :

  • Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers
  • Having an enthusiastic and positive attitude
  • Be confident in ability to upsell on additional products
  • You must hold a full UK driver’s license
  • Previous automotive experience working as a Service Advisor is essential, ideally within another dealer
  • This vacancy is being managed by Dan Shelley at Spear Recruitment Ltd

    Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

    Spear Recruitment Ltd are on Facebook and you can follow us on Twitter spearrecltd and on Instagram spearrecruitment

    Tagged as : Automotive Jobs, service advisor jobs

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