Technical Support Engineer
Renishaw
Wotton-under-Edge, UK
1d ago

Responsibilities

Product support for specific products (for which training will be given), including telephone and on site support when required

Management of requests for specials and bespoke solutions

Technical and marketing input to new product development projects

Preparation of technical product documentation

Liaison with Engineering and Project teams

Key requirements

A degree or HND in a technical discipline

A background and ability in dealing with customers UK and overseas

Strong technical background in a Mechanical or Electronics related discipline

Practical hands on product support

Good report writing skills

A logical approach to problem solving

A full, valid passport ensuring unrestricted travel to and from the UK

Desirable requirements

Familiarity with the operation of motion systems and linear motors

An understanding of any or all of the following industry sectors would be an advantage :

Motion systems, linear motors and precision stages

Electronics SMT

Semiconductor processing and handling

Machine tool manufacturing

Person specification

The successful applicant will be a highly organised self starter, capable of finishing tasks on time and to a high standard.

They will have an inquisitive nature and confidence in expressing a point of view. Finally good communication skills are essential.

Benefits

When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally.

We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres.

not available at our Castle Donington, Exeter, York & Edinburgh sites)

We also want to promote a healthy work-life balance as much as possible, so we have introduced a Homeworking policy which allows for a combination of home and office based working depending on the nature of your role.

We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance Policy of 4 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, the option to join BUPA Renishaw health trust and an Employee Assistance Programme for employees and family.

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