Hemel Hempstead, UK
2d ago

Acrelec UK is part of a global technology company focused on digital transformation solutions to help

deliver innovative resolutions for Quick Service Restaurants (QSR), Hospitality and Retail Verticals. For

over 15 years we have worked in partnership with some of the world’s largest companies.

Recognised as the inventor of the self-order kiosk for the Quick Service Retail industry, our solutions

deliver 23% improved customer sales, reduce waiting times in the stores, increase speed of service,

allow labour redeployment and increase customer satisfaction. In the UK alone we support over 2,500

sites across our client base which includes KFC, Taco Bell, McDonalds, Costa, Starbucks, Wagamama,

Itsu, Burger King and many more.

Job Summary

Acrelec UK is seeking a highly organised customer focused candidate with excellent communication

skills who has previous experience of co-ordinating parallel workloads and activities for a number of


Proactive, and punctual, you will have a genuine interest in working for a global digital

transformation company and take ownership of a number of key clients from our portfolio which

includes McDonald’s, FKC, Costa, Wagamama and many more.

The deployment team play a pivotal role for our clients on their project implementations and your

primary purpose is to ensure a smooth and successful deployment by communicating regularly on

progress and challenges. Customer focused and an excellent communicator, you will have the ability

to work independently with minimal supervision and the ability to build effective relationships and

prioritise your own workload whilst establishing and following daily routines.

You will be given training to become familiar with all of Acrelec’s products and this is a wide and

varied role where you will act as a point of contact for both internal and external customers on all

matters relating to their physical deployments.

We are looking for candidates with lots of determination, a hardworking attitude and excellent

interpersonal skills as you will be speaking with high level decision makers. Success will come from

working on multiple projects concurrently and to strict deadlines in line with customer expectations,

all whilst ensuring adherence to our internal processes and guidelines.

You may already have a background in retail hardware deployment, but more important is your

ability to juggle work-loads whilst maintaining the highest level of customer care and recording /

relaying accurate information. Any experience of working with finance or technology teams would

be a bonus alongside a real desire to forge a career in an organisation delivering cutting edge


Localisation & salary


For further information on the role and responsibilities and to find out more about working at

Acrelec UK, please apply with a copy of your CV to

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