Technical Advisor
LG Recruitment LTD
Sunderland Enterprise Park, Sunderland, United Kingdom
6d ago

Job Description

I am currently recruiting for an experienced Customer Service Advisor for a client based in Sunderland.

Duties

  • Handle incoming calls from plumbers and home owners, amongst others
  • Processing new business applications from incoming calls in an efficient manner
  • Deliver a first-class experience to customers
  • Build rapports and fill the callers with confidence
  • Be able to work out correct advise to provide
  • Experiences

  • Previous customer service experience
  • Confident person who can express themselves clearly by telephone
  • The ability to deal with an array of queries & questions
  • Willingness to learn and pick things up quickly
  • The ability to absorb and retain information
  • A desire to provide the very best service to all your customers
  • Work well within a team
  • The drive for personal development and training
  • Benefits

  • Salary between £18,000 and £20,000
  • 23 days holiday plus bank holidays per annum
  • Company Pension Scheme
  • Free on-site car parking
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