The Parts and Accessories Section Manager will be responsible for delivering the detailed analysis, sales strategy and pricing policy that ensures our objectives are achieved for Parts and Accessories across the Car and Motorcycle divisions.
Managing a team of Business Analysts and Trade Development Managers, this role will have day to day responsibility for the turnover and gross profit for Parts and Accessories across the Car and Motorcycle divisions.
The analysis team’s expertise will be required to provide support for all three divisions.
This associate will be a pivotal link within the Customer and Aftersales department, the dealer network and the area field team for the Automotive and Motorcycle product groups.
Reporting to the Parts Operations Department Manager, this role demands a strong commercial understanding, excellent relationship building skills and clear analytical thought processes.
With a sales budget of over £100m, the role is highly visible and key to Honda’s continued Aftersales success.
Main Responsibilities :
Manage, lead, motivate and develop the Parts Analysis team to include completion of team appraisals, training and development and succession planning over the whole department.
Own’ the sales and gross profit targets for Car Parts and Accessories. Manage a daily reporting process that accurately captures and communicates progress towards monthly and annual targets.
Work closely with colleagues, dealers and suppliers to deliver sales growth.
Utilisation of market analysis to help develop strategic direction that supports business plans. Plan and implement product ranges to fulfil product launches and customer requirements.
Liaise with HUK Sales and Product Planning on integration of Accessories in new car sales activity.
Through effective management of the Business Analysis team, deliver high quality analysis of business trends through a rigorous and comprehensive Continuous Improvement process and understand current market conditions, including competitor activity, to contribute to the development of an effective Aftersales strategy.
Manage Honda’s Parts and Accessories competitive pricing policy, including an internal competitive pricing matrix, in conjunction with Honda Europe and Honda Accessories Europe, to deliver customer satisfaction, dealer profitability and Honda UK’s commercial objectives.
Ensure Parts & Accessories pricing is updated with Honda UK (HUK) and Dealer systems in a timely manner to support new product launches and cyclical price changes.
Liaise closely with Marketing and the Retention Team to deliver tactical and strategic activities. In conjunction with HUK Marketing, deliver all necessary marketing and support material to ensure sufficient customer product awareness for both Dealer and end consumer.
Maintain strong communications with the dealer network and field teams to understand customer requirements. Promote merchandising products, in conjunction with the current supplier, to enhance the Honda Brand for business and retail customers.
Qualifications, skills and experience required :
Graduate or equivalent experience
People Management skills with the ability to learn Honda Philosophy and core management principles / values and apply these
Key competencies :
Ability to lead and motivate a team
Strong analytical and problem solving skills
Excellent communication and interpersonal skills
Highly motivated and committed to achieving objectives and best practices.
Ability to identify performance gaps and develop efficient and timely countermeasures
A skilful negotiator who demonstrates a fair and open handed approach.
Confident presenter with the ability to communicate effectively across all business levels.
Robust project management skills with strong commercial understanding.
Honda Motor Europe is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors.
Central to this is Honda's commitment to being a fair, discrimination free company that accepts the uniqueness and differences of people around the world and adheres to the principle that all people are created equal.
This commitment comes directly from the Honda Philosophy and belief that we all work together for a common purpose. Honda recruits, hires, trains and promotes into all levels the most qualified individuals without regard to race, colour, origin, religion, gender, sexual orientation, age, disability or any other protected characteristic.
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