Shift Coaching Manager
Mondelēz International
Birmingham ,UK
4d ago

Job Description

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business.

The continuous innovation and endless opportunities to grow. The chance, each and every day, to put a smile on people’s faces.

We’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum with billion-dollar brands like Cadbury, Milka, Prince and Oreo and we now have an exciting opportunity to join our team.

This job is primarily accountable for leading and managing a team of employees to deliver the necessary workload in a compliant, efficient and cost effective manner.

The job holder has shift responsibility for deploying 30 - 40 employees per shift and managing their performance through a definitive suite of KPI’s and business procedures.

It is imperative the incumbent can assess the workload, plan and organise labour, analyse output and report achievements on a daily, weekly and monthly basis.

The secondary accountability is to review the data collected to identify and plan improvements. This will be reviewed weekly and monthly with the Section Leader to determine activities that are needed, the implementation and delivery of the weekly plan and the expected results which the job holder is responsible for tracking.

It is expected that the Shift Coaching Manager will manage all employees in line with the HR policies and will develop / support employees through regular performance reviews and 1-

2-1’s. These processes are designed to encourage good performance, understand any gaps and create plans for improvement where needed.

It should be noted that as this is a permanent rotational shift based role, there is greater responsibility on the employee as they will assume site responsibility when the last of the senior team have left site for the day and over the weekend. Main Responsibilities :

  • Lead, manage and inspire team members to deliver the necessary workload in a compliant and efficient manner.
  • Manage an employee training plan that enables the most effective team to be deployed every day to manage the pallet throughput in the least number of touches.
  • Extract, analyse and use performance data to recognise those employees who are achieving the site KPI’s and build a plan to support those employees.
  • This may involve stakeholder management with HR, OH, QEHS and it is the job holder’s responsibility to arrange the necessary reviews and meetings.

  • Hold monthly performance reviews with team members and document the outcome, including any follow up actions.
  • Analyse performance information to create a MI deck each month that is presented to the Section Leader. It should clearly identify the key issues, achievements and areas for improvement.
  • Communicate effectively with team members, other members of the management team and any other stakeholders using all available mediums.
  • Ensure high standards of hygiene, housekeeping and adherence to safe systems of work at all times.
  • Drive awareness and familiarity with all processes and procedures on site including QEHS, HR and R&M.
  • Carry out thorough investigations and root cause analysis using defined processes and techniques on all failures this relates to service, quality, safety and any other issues that result in loss, damage or harm to employees or assets.
  • Develop and support the ILL Operators to ensure they have the skills and confidence to step in and cover when needed.
  • Lead the investigation or coordination of any incident that happens outside of normal management cover.
  • Candidate Requirements :

  • Analytical mind.
  • Planning and organising.
  • Problem Solving.
  • Influencing skills.
  • Computer literacy.
  • Articulate and effective communication skills.
  • Interpersonal skills.
  • Production manufacturing or other fast moving environment.
  • Ability to multi task and work under tight timescales.
  • People Management.
  • Preferred :

  • Good knowledge of Lean Manufacturing
  • Previous experience of Manufacturing Management
  • Presentation skills
  • We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.

    In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.

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