Venue Finder / Events Account Manager
VenueScanner
London, LND, GB
1d ago

£28K - £35K

Remote / Hybrid / In Person Opportunity

Our mission

Connecting people in the world’s best spaces.

About VenueScanner

We are becoming #1 destination for discovering and booking space globally. So far we’ve achieved curating the largest selection of venues across the UK (25k churches, pubs, museums, restaurants, galleries, hotels, schools and more).

We make it easy to find and book amazing spaces for every type of event.

We give independent venues a platform to market themselves.

What you'll be doing

We are seeking a passionate individual who is obsessed with customer experience to join our Corporate Account Management team.

You will be working with our VIP corporate organisers to support them in booking a range of events from award ceremonies, team away days, conferences and company parties at venues across the UK and internationally.

Comfortable communicating with corporate customers from C-Suite level to Event Managers excellent communication skills is an absolute must.

You will be liaising with venues both on the VenueScanner website and offline to negotiate the best packages and options for our client, collating quotes and putting together proposals and contracts.

As an Account Manager you will be responsible for nurturing the relationships with your own list of key accounts, showcasing the benefits of using VenueScanner and developing your pipeline.

An understanding and reputation within the hospitality industry as well as enthusiasm and energy is vital. We have punchy targets as we rebuild this year - this is really an amazing opportunity to join a high flying start up with endless progression opportunity.

This is an incredibly exciting time for the business where the sky's the limit!

Core Responsibilities

  • Revenue generation through your expertise in finding venues / other event services
  • Contract negotiation with subscribing venues, commission paying venues on platform and off platform venues
  • Great knowledge of venues in London, as well as the rest of the UK & Europe with an existing network amongst venue managers
  • Account management passionate about delivering a best in class customer experience to VenueScanner clients nurturing and growing your accounts
  • Networking with venues through attending FAM trips and industry networking events
  • Proactive research and have a genuine interest in new hotels, venues and incredible event spaces
  • Representing VenueScanner at industry events such as venue showcases at the top London venues

    Why we like you

    Love venues and recommending venues with a good knowledge of venues across London and the UK

    Fast and efficient, you love being organised and delivering at pace

    Excellent presentation building skills and able to pull together proposals with a strong attention to detail

    Excellent interpersonal and communication skills both written and verbal

    A keen networker you’re always looking for opportunities to expand your network

    You look for opportunities to continuously learn - we’ll all on a journey here at VenueScanner and we want to ensure that our team are growing with the business

    You love working as part of a team and conduct yourself with kindness and integrity within the workplace

  • 1 years experience in the hospitality / events industry
  • VenueScanner perks

    Work remotely : We have a flexible work policy - 5 days a week in our London office during the probation period - reviewed after this

    Dog friendly office : We already have X4 furry pals in the office

    Work From Anywhere August : We cancel all in person meetings so you can work from wherever you like in August

    Unlimited holiday : After just 1 year working at VenueScanner you will be automatically enrolled onto unlimited holiday - we trust our employees to manage their time effectively (28 days prior to 1 year)

    Mental Health Support : We partner with Spill - an amazing business dedicated to supporting companies with their employees mental health

    Stock options : We give exceptional employees the opportunity to buy shares in VenueScanner

    Competitive Bonus : We have a great bonus structure in place to allow you to steer your own success

    Socials : We like to bring everyone together for team lunches, drinks, and team away trips

    Learning and training : We’ll contribute towards books, training courses and conferences

    Personal development : Monthly personal development meetings for quick progression opportunities

    Venue perks : Special invites to new venue openings and venue perks

    Our Values :

    Stand Together Lead by Example Make it Happen Today Winning Mindset Be the Best Embrace the Journey

    We chose the above values as a team to define the type of business we want to work in and how we like to work with each other.

    They are rooted in everything we do and guide us in our day-to-day activity.

    Stand together : We support each other in everything we do and work together to solve our problems. We go beyond our remit to succeed as a team and help our colleagues.

    We are open, respectful and candid with each other.

    Lead by example : We’re not afraid to get our hands dirty! We aim to continuously educate, train and improve ourselves; we inspire each other and are inspiring the industry.

    We are always accountable and take responsibility for the success of the business. First and foremost, the customer always comes first.

    Make it happen today : We turn up, engage and achieve as a team. We deliver at pace and take calculated risks. We push for today rather than put off to tomorrow and analyse, iterate and improve for our customers.

    Bring a winning mindset : We’re resourceful and never give up. We’re bold and daring and aren’t comfortable being comfortable.

    We approach our work and our problems positively - our problems help us learn!

    Customer first : Every decision we make is with the customer in mind. We're passionate about our customers and only succeed if they succeed.

    Embrace the journey : We are excited not just by where we are going, but by the stage we’re at. We celebrate each small win along the way.

    We see failures as necessary learnings that drive improvement. Each day we work hard and enjoy ourselves.

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