SIA Badge ecurity Team Member Seashore
Haven
Great Yarmouth, UK
1d ago

Do you want a career working for The Times 6th Best Big Company in the UK?

Haven are currently recruiting for a Security Team Member.

As a Security Team Member I am responsible for :

  • Providing an outstanding Security experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all.
  • Ensuring all owners and holidaymakers know who to go to, and are given a warm welcome and a first-class service allowing a true 'escape from urban living' experience.
  • Engaging and build relationships with owners on park, actively socialising through attendance at owners' social occasions and being highly visible and approachable on park.
  • Create and support a 'sense of community' - a real family spirit.
  • Recognise dissatisfaction and deal with complaints speedily and with empathy empowering a problem resolving team, resulting in customer satisfaction and improvement to the overall guest experience.
  • Ensuring a robust knowledge of all products provided, identifying all secondary spend opportunities and Bar experience improvements.
  • The Benefits of working with us :

  • Free use of many of the Park facilities and discounts off our food and retail outlets.
  • Discounted Bourne Leisure holidays for you, your family and friends.
  • Reward and recognition schemes including long service and team member of the month.
  • Externally recognised qualifications to give you the opportunity to develop and progress.
  • Unwavering focus on cleanliness and our reassurance toyou

    The safety of our team has always been our number onepriority and now more than ever, we will raise our standards and expectationseven higher.

    We have been working tirelessly since the start of the Coronaviruspandemic to find ways of being able to re-open our business by adapting how weoperate, ensuring we continue to give our guests a great time with memoriesthat last a lifetime, in a world of social distancing and an unwavering focuson cleanliness.

    We have created a six-part plan, designed to ensure wecreate an environment where our team feel safe working and our owners andholiday makers can relax and enjoy their freedom by the coast break.

    Our team plans focus on additional training,health & wellbeing, hygiene, PPE and break-out areas. Team wellbeing is a critical area we havefocussed on, ensuring our teams are working in a Safe Haven.

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