Head of Operations - Service business beauty/ Sports / wellness
London, London
4d ago

Head of Operations Service business (beauty / Sports / wellness)

Retail, service, and Consumer focused Investment group

London - Up to £70,000 (experience dependant)

This is a fantastic new position within a emerging investment portfolio who are looking to grow their in house support team.

The business works with entrepreneurs and creative innovators to conceive, develop and grow unique start up businesses. The is a great opportunity for someone looking to progress with a creative organisation! The particular concept has proven successful in London, offering a premium, boutique service.

The business is growing through a period of growth and to support the brand they are keen to bring on board on committed Head of Operations.

The Business has 10 sites and plan to grow in both the UK and US.

The business has built a strong brand based on quality service and a boutique offering and works in both stand alone venues as well as concession venues in transport hubs and department stores.

The position would suites a organised and astute operator who is used to implementing brand standards while ensure amazing service.

In addition the head of operations with oversee logistics or products and merchandise as well as facilities and partnership management.

The will also work with the founder, .HR, Finance and the investment to look at future plans, people planning and growth strategy


As a Head of Operations you will be responsible for and experience in :

  • Logistics of openings and new concession agreements
  • Successful partnership management
  • Overall performance and wellbeing of store based teams
  • The profitability of the brand
  • Ensuring excellence in service
  • Working with the marking teams to build strong brand awareness and build client base
  • Work with Support and operations team to oversee stock, merchandise, ecommerce retail sales (small amount), facilities management, payroll and recruitment and profitability
  • Essential Experience and skill set :

  • Organise and dedicated with a strong attention to detail
  • Experience in leading and motivating large teams
  • Good understanding of financial management on a day to day and future planning basic
  • Previous retail and service experience is essential
  • Experience within a business such as a premium fitness brand, Yoga brand, Hair salon, Bowling brand, Cinema brand, retail clothing store group or premium electronic products business would be desirable
  • Multi site group experience is essential as is a good understanding of planning and executing new openings
  • Benefits of this opportunity :

  • Part of a friendly and enthusiastic support team
  • Opportunity to work directly with the senior management team and impact change
  • Working in a investment group who have a varied portfolio across hospitality, consumer products, retail and service offering future progression opportunities
  • Should you feel this is the right role for you, please click apply and send your CV to Hollie Jackson , Lead Consultant COREcruitment

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