The Assistant Facilities Manager (AFM) will support the Facilities Manager in delivering the day to day operation of a portfolio of commercial properties, ensuring the Operational team, National maintenance network or a retained Service partner are monitored and supported as required.
The AFM will also support in the delivery of a number of services such as Health & Safety assessments, and Fire & Bomb evacuation procedures as well as assisting in managing a team of Cleaners and Multi skilled operatives.
Assist in Managing the portfolio of facilities within their area of responsibility, to ensure they are aligned to the Mitie’s business unit operational processes and procedures, in line with the contractual obligations.
Assisting with the Monitoring and effectively managing attendance, absence and Annual Leave (including joint co-ordination of annual leave across all sites) reporting to Management / HR as required.
To assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings (i.
e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
To establish, maintain and develop effective professional working relationships with clients, Integrator, Mitie’s staff and other key stakeholders.
Assist in ensuring that the budget is adhered to and all levels of expenditure are within the set portfolio targets.
Assist in ensuring service delivery in line with SLAs and KPIs
Facilitate the visit of Subcontractors as required.
Any additional task which would be deemed reasonable in line with the working environment.
There may be occasions where you will be expected to attend sites out of normal working hours to either engage with staff or as part of an emergency recovery exercise
Knowledge Skills & Experience
Experience of FM s ervice delivery, across the entire Total Facilities Management spectrum. Supervisory experience required.
Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems.
Well organised, with the ability to multi-task, prioritise and manage competing demands
Strong understanding and respect for confidentiality.
Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services
IOSH managing Safely