Digital Account Manager
Joydevs
Christchurch, UK
6d ago

We are looking for a talented Digital account manager to join our team.

You will manage our client portfolio to help our clients improve their web presence.

As a Digital account manager, you should have solid experience in marketing with a customer service approach.

You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

Act as the point of contact for clients for digital management matters

Build strong, long-term client relationships and maintain frequent contact

Set digital strategies for your assigned customers, considering their specific requirements

Suggest, design and implement digital projects to increase customer ROI

Address client queries effectively and in a timely manner

Optimize web content to increase traffic and improve SEO

Present social media strategies to clients

Report on web performance metrics

Analyze digital campaigns success

Stay up-to-date with digital technology trends

Requirements

Proven work experience as a Digital account manager

Hands on experience with SEO / SEM and CRM software

In-depth understanding of online marketing tools and social media platforms

Experience with customer service and account management

Excellent verbal and written communication skills

Strong analytical skills

GBP 38000 to 43000 per year

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