Assistant Manager / Operations Manager
Ealing, Greater London
3d ago

Job Description

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers.

That’s why the first thing you’ll notice at Wickes is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make.

Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be.

If that sounds like you, we’ll make you feel right at home. The Role Similar to an Assistant Manager or Deputy Manager, an Operations Manager is the go-to person in the store on shift.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next.

All of this whilst ensuring everyone is kept safe.In order for you to do this, we will be providing you with training throughout the year on site and at our training centre to keep you on top of your game and ensure your customers and colleagues leave with a big smile.

About You You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

Anything else? The Operations Manager reports directly to the Store Manager and will be responsible for looking after the store in their absence and with over 200 stores we will ensure you are given the right training and skills to run your own store when the time comes. What you’ll get .

  • A Competitive salary and monthly bonus
  • 20% Discount
  • Group wide colleague discounts
  • Discount for more than 1000 retailers with Travis Perkins Reward Gateway
  • Childcare vouchers
  • Salary Exchange benefits
  • Share incentive
  • Pension scheme
  • Development opportunities within a diverse organisation
  • Apply
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