Salary : £26k + bonus opportunity per year Date Posted : July 16, 2021 Location : Hemel Hempstead Vacancy Type : Permanent full-time
Working for a market leading print brand.
You will get a chance to work with some pretty cool kit!
Culture is fun, friendly, open and welcoming.
Two week onboarding training on-site at the client head office.
Working fulltime, 37.5 hours per week across 5days, working days to be arranged
Health & Wellbeing cover, Perkbox Benefits, Laptop, phone, and Tablet.
Open and honest management style.
Learning and development is a key focus for the Epson team and full support is always on hand.
What is my role?
As an Epson Digital Warrior Team Leader, together with your team colleagues, you will ensure a market leading level of personalised online consumer engagement, and sales are delivered through digital platform.
Coach and mentor your team of Digital Warriors during their daily activities.
Work with other team leaders to complete effective handovers between shifts
Lead your team to achieve their engagement & sales goals.
Work on digital programmes and projects as required. Including, proposing, building, delivering, and evaluating digital engagement activities.
Use online social channel engagement, blogging, vlogging and professional video production (in conjunction with Epson or RMG marketing teams) to increase consumer knowledge, engagement, and advocacy.
Always maintain a high level of up-to-date Epson and Competitor product & service knowledge.
Educate consumers on Epson products and services while conversing online.
Clearly communicate the EPSON product range messages, continually evaluating your delivery and adjusting based on feedback from the National Account Managers and Account Manager.
Work with your line manager and Epson to understand your own gaps in knowledge, skill and behaviour and focus on developing yourself in line with your role and future ambitions.
Provide a high level of service and quality control is achieved from your team, while also supporting the digital assistance services directly, engaging with consumers online as needed through their journey to purchasing an Epson product or service.
Proactively demonstrate the Epson product and service features & technology to online consumers; ensuring the features and benefits of the product are clearly communicated to increase sales or subscriptions and drive advocacy for the brand.
What's expected of me in my role?
What experience should I have?