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Brand Home Host
Pernod Ricard
London
6d ago
  • Host tours of the Distillery visitor centre
  • When not hosting tours work in the visitor centre shop
  • Provide consistent premium levels of service and promotion of brand message to all customers, by being a Brand Champion for Beefeater
  • Share the Beefeater story through engaging presentations, conversations and world-class storytelling.
  • Represent and bring to life the Beefeater core values.
  • Greet, orient, and direct visitors.
  • Be convivial with visitors and other staff members at all times
  • Answer general questions about the distillery, exhibitions, history, process and tastings.
  • Maintain excellent hygiene & safety standards.
  • Process admissions transactions for guests. Issues tickets and wristbands to guests (as required).
  • Actively engage guests to enhance their experience and promote two-way conversations.
  • Assist with keeping all experience and work areas orderly. Clean as required.
  • Complete opening and closing procedures in a timely and efficient manner.
  • Proactively engage with guests in order to drive sales in the gift shop.
  • Perform other tasks as directed by the line manager and Head of Brand home
  • Provide ongoing feedback to line manager and Head of Brand Home : positives and negatives of current internal practises, risks to the organisation and opportunities for improvement.
  • Continue to develop a knowledge of the Beefeater story & brand initiatives
  • Keep up to date with all the current Gin mixing trends and best practises.
  • Partake in continuous improvement training.
  • Assist with special events.
    • Apply
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