Demand Technician
Severn Trent
Leicester Water Centre
1d ago

Demand Technician

Job no : STW07965 Location : Leicester Water Centre Salary : / Closing date : 19 / 09 / 2019

About the Role

We have an excellent opportunity to come and join our Customer Network Operations department as a Demand Technician monitoring and reacting to all Leakage Detection Alarms with the area.

The objective of the role is to effectively target areas for proactive and reactive leakage detection. This will be achieved through data analysis, prioritisation of work, liaising with the field resource, processing feedback and conduct reporting in order to deliver optimum DMA performance.

  • Key accountabilities will include;
  • Identify & prioritise areas to undertake effective proactive leak detection activities and validate consumption and network data.
  • Provide field teams with network information that will provide operational insight.
  • Prepare, arrange and facilitate regular meetings with field teams to monitor progress and assist with actions from a data perspective.
  • Liaise with Leakage Team Managers to progress issues and provide insight.
  • Action daily alarms that indicate network issues, amend & review alarm parameters.
  • Monitor network events using the network management system, action and close down events effectively.
  • Identify and promote investment to resolve leakage, pressure and operability across multiple departments
  • About You

    We are looking for the successful individual to come into role with a wealth of knowledge around leakage, leakage detection and an appreciation of principles of water networks, knowledge and application of the network management system Netbase would be amazing! You will also need experience in analysing and interpreting data and translate this into improvement opportunities alongside strong stakeholder management both internally and externally as you will be required to forge strong and effective working relationships with colleagues and contract partners.

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