Spa Therapist
Dorchester Collection
1d ago


We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.

It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.

Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.

Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -

Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Position Overview

  • The ideal Spa Therapist will have a passion for providing outstanding treatment service and display excellence in personal grooming & presentation, while creating memorable experiences for our guests
  • We require our Spa Therapist to take the time and meet’ the guest prior to their arrival, getting familiar with our regulars likes and dislikes
  • As part of your daily routine you must ensure that the consultation form has been completed & discreetly discuss any medical issues with the guest respecting their privacy and confidentiality at all times
  • You will also advise guests on suitable skincare products taking every opportunity to upsell retail products that are appropriate, in a professional but friendly manner
  • Essential Functions & Physical Requirements

  • Previous experience in a luxury spa environment is essential
  • A good level of spoken and written English is required
  • CIDESCO, BTEC, NVQ level 3 or equivalent qualifications in Beauty Therapy
  • Benefit Package

  • Employee Introductory Scheme - £750.00
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • The successful Spa Therapist will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Fantastic pension scheme
  • English language workshops provided free of charge
  • UK resident card loan
  • Meals provided on duty free of charge
  • Location

    53 Park Lane, Mayfair W1K 1QA London

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