Responsible for maintaining, developing and implementing the quality management system. Monitor and report on the performance of quality management system.
Develop, maintain and adhere to BRC, Customer Requirements and other relevant standards. Drive continuous improvement, root cause analysis and preventative actions.
The Quality Assurance Manager is responsible for managing / providing / leading / co-ordinating the Quality Team.
Key Result Areas
1. Processes & Standards
To develop and maintain the department QMS in line with business and customer needs, taking into account the stakeholders input to enable proactive management and compliance of the QMS across the site with product safety, legality and quality at the foremost.
Develop the HACCP team, incorporating into the QMS. Drive continuous improvement in HACCP system, training, monitoring, verification and validation.
Develop and drive the department technical / quality agenda with regard to short, medium- and long-term plans.
Present and undertake BRC and customer audits and visits. Manage and complete all non-conformances / feedback requirements.
2. Customer Satisfaction / Requirements
Ensure all established company policies and procedures conform to legislation and / or meet targets to achieve recognition against national quality standards and customer COP’s.
Provide assistance, guidance and active involvement in NPD, development trials, pre-production visits and product launches.
To manage, along with the management team on site, the achievement of key performance indicators and identify improvements required to meet KPI’s and develop plans to achieve.
Review and assess the effectiveness of any changes implemented.
monitored and completing non- conformances and verification.
Manage and monitor the pest control activities on site.
Complaints management and trending on site, including investigations.
Establish, manage and control online specifications, quality checks, packaging checks.
You need to have experience working with the UK retailers
food quality manager