General Operative
Newcastle upon Tyne, GB
4d ago

Annual salary : up to £23,000.00

Mears Housing Management is a successful business within Mears Group PLC, having grown in 5 years to a nationally based management business with 12,000 homes and contracts with 50 Local Authorities and Central Government.

We house many people in housing need who would otherwise be living in costly and inappropriate accommodation and as such we have a strong social pursue in everything we do.

Our red thread runs through everything we do and we want people who share our values to help us continue to deliver customer focused services and innovatively push the boundaries of the sector.

We empower our people to lead by example, taking ownership and responsibility to work to the best of their abilities and effectively collaborate with colleagues and partners to exceed the expectations of both clients and customers.

We are proud of the services we provide and with ambitious plans to continue this rapid growth, we are looking for a number of General Operatives / Handy Persons' to join our team across the North East Area.

This is a great opportunity within our Housing Management business, in the Asylum Accommodation and Support Contract

As part of a Repairs and Maintenance team, as a handy person your tasks will include a wide spectrum of duties including pest control, cleaning, waste collection and small maintenance work but whilst always delivering the best in class customer service and satisfying all safety, quality and cost control standards.

  • Inspect houses and the surrounding properties to identify type and source of infestation
  • Develop treatment plans and prevention methods to remove pest problems for service user and reduce the risk of re-infestation
  • Provide service user with safety warnings and other directions regarding the treatment process
  • Treat rooms, furnishings, wood, clothing and surrounding areas by spraying powders, gasses or other chemical solutions on affected areas
  • Remove dead insects, rodents and weeds, and ensure the premises are free of all treatment chemicals and equipment before leaving the job.
  • Carry out cleaning tasks to ensure the agreed standards are maintained for all accommodation
  • To generally maintain any cleaning equipment, e.g. vacuum sweeper. To ensure that all equipment is used and stored in a safe manner and kept in a clean condition.
  • To clean the public rooms, corridors, stairs and bathrooms.
  • To service user rooms and bathrooms while respecting tenants individual choice, needs and minding their personal belongings.
  • To carry out maintenance, repairs work & routine checks in accordance with health & safety regulations including risks assessments & maintain statutory records;
  • To be responsible for general maintenance including possible light building and property repairs, possible repairs of fencing, painting, floor and wall tiling, furniture repairs, general DIY including replacing locks, handles etc.
  • To carry out repair and maintenance in the interior and exterior areas including putting up shelves, changing light bulbs, porter age including erecting / dismantling and moving furniture, removing waste and cleaning properties, grass cutting and general grounds maintenance.
  • To maintain and unblock sewers and drains, including unblocking sinks.
  • Any other duties as deemed necessary, if these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided.
  • Waste collection and transport to nearest waste transfer station
  • What are we looking for?

    The successful candidate will have experience working in a similar role before and confident to be able to carry out minor repairs and handy person work i.

    e. fit curtains, blinds, door handles, painting, leaking waste pipes, replace light bulbs, check smoke alarms and agree to training where required in pest control, cleaning and waste collection.

    IT use of tablet for recording work carried out and taking photographs.

    The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation.

    The ability to work with the minimum of supervision as part of a team

    Other Key Attributes include -

  • Team working
  • Customer focused
  • Communication Skills
  • Decision making & problem solving
  • Organisational Skills
  • We have a number of roles available as we require cover in Newcastle Area and around Middlesborough / Stockton

    This role is a Full Time role of 40 hours per week. Hours of work would be across a 7 day shift pattern covering 8am to 8pm Mon - Fri & 8am - 4.30pm Sat & Sun.

    At Mears, we recognise that our people are our greatest asset and as such we believe this is an exciting opportunity for an exceptional professional to make a real difference to customers, communities and the people they lead.

  • Mears also offer a very competitive benefits package which includes;
  • Training & development
  • Mears Rewards Allowing you to save money on everything from weekly groceries, going to the cinema, to booking your annual family holiday.
  • Mears Assist A confidential hotline open to all colleagues, providing support on a wide range of personal and work-relates issues.
  • Long service and additional holiday leave Colleague who stay for a period of time at Mears are rewarded for their service.
  • Share Save and you Earn scheme Buy shares within the business for three years, at a reduced price.
  • As part of the recruitment process, we would need to carry out a successful DBS and BPSS Check.

    If you are interested, then we want to hear from you. Simply make your first click and join us on our journey..

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