Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.
Youll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
Welcome customers warmly in to the business
Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
Work with your colleagues to provide efficient and dynamic service
Deliver an excellent quality experience by evaluating individual needs and acting upon this information
Communicate effectively with colleagues and card room supervisor
Create an environment of community and fun
Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.
Interact with customers in a range of ways that is consistent with their experience and ability in the game
Maintain the security of the game, cash and assets
Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling
Experience of working successfully in a hospitality role
Previous experience working as a poker dealer (Preferred)
Fanatical about delivering unrivalled customer experience
Ability to collaborate with the wider business
Comfortable with change and ability to embrace new ways of working
Good interpersonal skills and conflict resolution
Must be able to work shifts at any time of the day, including weekends and bank holidays.