Credit Control Clerk
News UK
Peterborough, Cambridgeshire
4d ago

News UK is a company full of talented, dedicated and creative people. We are an ambitious and ever-growing organisation with a passion for storytelling, capturing moments, meaning and magic to make sense of the world.

Our newspapers reach more than 30 million people each week and include The Sun, The Times and The Sunday Times. News UK is also home to Wireless, a leading UK and Irish media company boasting independent local and national radio stations.

Your role : You will take responsibility for the management of assigned agency accounts and management of your assigned radio station.

This will include chasing and securing payment within agreed terms of business with both customers and the sales execs, receiving incoming emails and telephone calls from customers, sales teams and agencies as well as providing regular reports to meet set targets, KPI’s and deadlines.

Day to day you will :

  • Provide the banking team with account numbers for daily BACS payments received by set deadlines.
  • Surface, investigate, and raise assigned customer account queries via manual query doc and chase sales for response within agreed SLA timescales.
  • Maintain accurate customer records, monitoring and chasing resolved queries with customers.
  • Raise journal amendments.
  • Schedule and attend regular ledger reviews and monthly review of outstanding direct customer accounts, providing reasons for any outstanding invoices.
  • Action monthly statement downloads.
  • Provide Monthly Cash Flow forecast for assigned ledgers.
  • Raise and process assigned ledger Refund requests.
  • Monitor sales orders, approve orders to set deadlines and liaise with sales for any rejected orders.
  • Download Outstanding Invoice Reports of direct customers & agencies monthly.
  • Perform account reconciliations for large agency accounts where required.
  • Review unallocated cash across assigned accounts, contact customers to obtain remittance or advice in order to allocate payment.
  • Raising EPD credits upon approval from business partners.
  • Ad-hoc duties including team support and report requirements as required.
  • What we’re looking for from you :

  • A Credit Control clerk with an excellent understanding of Credit Control practices and procedures who is looking for a challenging and fast paced role.
  • Excellent IT skills including Excel, Word and ideally experience using Google Workspace / G Suite (Gmail and docs).
  • A working knowledge of SAP would also be advantageous.
  • Strong attention to detail with strong analytical and data management skills.
  • An excellent team player capable of flexibility and working with ambiguity.
  • Proactive and self-motivated, demonstrating the ability to work under your own initiative.
  • Efficient and hardworking with ability to multitask
  • What’s in it for you?

    You will work in a busy dynamic team with plenty of opportunity to challenge existing processes and develop your current skills.

    Flexible Working : At News UK some of us work flexibly, in many different ways. Please talk to us at the interview about the flexibility you need.

    We can’t promise to offer exactly what you want, but we do promise not to judge you for asking.

    News UK Benefits

    We take pride in looking after our amazing talent at News UK. Alongside pay, we offer :

  • A generous pension scheme with employer contributions of up to 5%;
  • A comprehensive private medical scheme covering pre-existing conditions;
  • Maternity leave of up to 18 weeks full basic salary and paternity leave of up 2 weeks full basic salary;
  • Discounted rates for Fitness First gym membership for employees and immediate family;
  • A range of different flexible working options, which can be requested by employees;
  • Interest free commuter loan of up to £10,000 tax free
  • Bikes For Work’ scheme to save income tax and national insurance;
  • Up to four Volunteering Days per year for employees to use on charities of choice;
  • Wide range of internal and external training available, plus full eLearning access via LinkedIn Learning.
  • Equal opportunities :

    We are a diverse team and strive to maximise and encourage every individual’s potential. We want to create a productive environment where everyone feels valued, and where talents are fully recognised, utilised and celebrated.

    News UK is an equal opportunities employer and is committed to providing equal opportunities for all its employees and applicants.

    We oppose all forms of discrimination in the workplace. We thrive when we champion diversity and inclusion. We make better decisions, we’re stronger and happier, and it’s the right thing to do.

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