Home Delivery Drivers
Morrisons
Norwich, United Kingdom
1d ago

To provide exceptional service for our customers by delivering the best possible door step service ensure the product reaches the customer in the best possible condition, on time and door step checks offered.

Role measurement :

  • On time deliveries
  • Customer Feedback from Rate your driver reviews
  • Accountabilities :

    Customer (internal and extern al)

  • Provide excellent customer service for customers by ensuring products are delivered to the required standard on time
  • Ensure door step checks are offered to every customer
  • Maintain a professional image when driving a company veichle
  • Colleague

  • Work in conjunction with other colleagues and managers to deliver the company's plan
  • Follow written and verbal instructions
  • Operational

  • Build and maintain an in depth knowledge of your role and responsibilities
  • Deliver the company's outlined customer service policy
  • Follow all cash and product handling policy and procedures
  • Comply with all policies and procedures in relation to restricted products
  • Ensure all policies, procedures and legal obligations are followed as specified by the company
  • Complete basic vehicle maintenance checks Tyres, water, fuel
  • What do I need to be a successful Home Delivery Driver

    Knowledge

    Has a good local knowledge of delivery area

    Skills

    Cares about customers and is always helpful

    Is a good team player

    Has enthusiasm and commitment to delivering the plan

    Experience

    Is able to work using own initiative

    Holds a full UK driving licence for a minimum of 2 years

    Minimum 21 years of age

    No more than 3 penalty points on licence at the point of hire

    Has not previously been banned from driving

    Has no more than 9 penalty points on licence during employment as a driver

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    Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else.

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    At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy.

    It’s why our customers keep coming back for more.

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    The UK’s 4 th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week.

    Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging.

    It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

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    At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top.

    Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

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