Account Manager
Groupon, Inc
bristol
2d ago

Groupon’s mission is to become the daily habit in local commerce and fulfil our purpose of building strong communities through thriving small businesses by connecting people to a dynamic, global marketplace for local services, experiences and goods.

In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-

taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

IDL, part of the Groupon family is one of Europe’s fastest growing mobile marketing companies, with a team of over 100 working on its award-

winning vouchercloud and Giftcloud businesses to deliver creative digital campaigns for world-famous brands. IDL’s flagship product -

vouchercloud - is a UK leading voucher platform, having revolutionised the marketplace with the launch of Europe's first voucher app in 2010.

The app has since been downloaded over 10 million times globally, and the website sees 5 million monthly web sessions, with savvy shoppers across the world accessing a huge range of money saving deals.

We are looking for a highly organised, dedicated and enthusiastic Account Manager to join our growing, award winning UK Affiliate Team.

As an Account Manager you will be responsible for managing and developing a portfolio of mid-high tier clients on a day-

to-day basis. The role is extremely varied and will consist of client meetings & presentations (London travel will be required on a monthly basis), creating & executing bespoke exposure plans, providing detailed post campaign reporting and sourcing exclusive content & commercials for vouchercloud & our reach network.

As an Account Manager you will need to be confident, articulate and personable with a can-do attitude.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following :

  • Effectively manage and grow a large portfolio of UK clients
  • Develop and manage relationships with mid-high tier brands, affiliate networks and agencies
  • Upsell all media space opportunities - being dedicated not reactive
  • Create persuasive and strategic proposals to deliver growth
  • Develop and understand the client’s long and short term marketing objectives, finding opportunities to increase revenue and performance
  • Communicate in a professional and timely manner with brands and networks
  • Complete daily audits to ensure content featured is optimised and aligned to account strategy
  • Negotiate the best possible commercials with partners
  • Develop Client relationships (with brands, networks and agencies)
  • Manage and execute client campaigns to deliver maximum value and return on investment for the business and partners
  • Manage client expectations on campaign performance
  • Complete regular offer performance reviews and forecasts
  • Use Microsoft Excel and PowerPoint to prepare reports and client presentations
  • Dedicatedly develop a deep understanding of the affiliate industry and key trends
  • Identify new business opportunities
  • Represent the business at client events
  • Lead team workshops
  • Reporting
  • Deliver weekly reports and updates on portfolio growth and effectiveness of campaign management
  • Utilise Google analytics, network data and market insight to deliver post campaign reports
  • Identify and report on weekly and monthly fluctuations within portfolio
  • Attend and prepare updates for the weekly affiliate meeting
  • Report on competitor activity for brands within portfolio
  • We’re excited about you if you have :

  • Previous digital marketing experience
  • A strong understanding of Affiliate Marketing
  • Experience of managing relationships and delivering campaigns in line with important metrics
  • Proven track record of developing key accounts
  • Proven track record of hitting business targets
  • Excellent verbal and written communication skills
  • Highly organised, with a sharp eye for attention to detail
  • Confident, with strong interpersonal skills in a client facing situation
  • Ability to remain calm under pressure and work to deadlines in a fast-paced environment
  • Knowledge of performance marketing, SEO and PPC
  • Proficient user of MS Office
  • A great team player
  • Groupon is an Equal Opportunity Employer.

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