What you'll do
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job.
Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession.
Making sure your customers leave the branch with everything that they need for the job.
Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring
Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
Customer Focus. Ensure the customer remains at the heart of everything you do.
Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
Flexibility. Be there when your team need you, understand priorities and plan effectively.
Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get
Joining our team means joining a business built around people : our customers and our colleagues. You’ll find every opportunity to be yourself and to bring your personality and potential to work.
Wherever you join us, you’ll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want up the ladder or across the business.
And because we want to do our best for you, you’ll be supported all the way with training, development and benefits that are some of the best in retail.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans.
The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 450 branches throughout the UK, work together to get the job done.
And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.