Senior Traffic Dispatcher - Tipton
Tipton, England, United Kingdom
6d ago


Senior Traffic Dispatcher - Tipton

Hours 14.00 to 22.00 Monday to Friday.

Within this role you will be responsible for effectively managing the day to day organisation of operations of the Depot through the allocation and basic routing of vehicles.

Your role is to ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

You will also be a key player in supporting employee engagement, continuous improvement in productivity and quality of service provision.

This role is perfect for someone who is looking to progress or take a step up in their career within a logistics environment.

As a Senior Traffic Dispatcher you will be responsible for working with the Team of Traffic dispatchers offering logistical support and problem solving in a busy depot environment.

The role :

  • Day to day management of operational staff in order to achieve best in class service delivery
  • Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
  • Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
  • Perform administrative duties including input of pay and bonus onto the company systems. In addition accurate input of disposal information
  • Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitor vehicle gross weights.
  • Supervise vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
  • Contribute toward ongoing cost control, actively seeking to improve efficiency and reduce operating costs e.g. running and analysing Depot reports.
  • Ensure all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of QLS.
  • In conjunction with the Depot Manager, ensures that mandatory training, induction and toolbox talks are delivered in line with company policy.
  • The person :

    Below are the skills and experience we are looking for in this role. Some are essential to the role and others are desired skills :

    Education / Qualifications :

  • Minimum GCSE or equivalent in Maths & English (essential)
  • Experience :

  • Experience of a position of similar responsibility in Services or Logistics industry (essential)
  • Health & Safety management (essential)
  • Profit & Loss experience
  • Technical Knowledge :

  • Local geographical knowledge (essential)
  • Good transport / logistics knowledge (essential)
  • Knowledge of existing and impending environmental and health and safety legislation environment (essential)
  • Waste industry knowledge including relevant laws
  • Knowledge and understanding of the requirements of working within a time critical service
  • Skills and Behaviours :

  • Experience of first line operational management (essential)
  • Experience of managing in a labour intensive, multi-shift environment (essential)
  • Commercial background
  • About Biffa

    Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

    We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think.

    At Biffa, we encourage our people to take responsibility.

    You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

    We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

    Biffa is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services.

    Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

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