Job requirements : Key Responsibilities :
Key Responsibilities :
Ensure all incoming phone calls are handled in a timely, polite, professional and courteous manner completing requests first-hand where possible.
Provide a responsive administrative support service (e.g. letters, faxes, photocopying, reports etc)
Provide HR administrative support service to the Operations Team.
Carryout daily filing ensuring all data is filed correctly completing of Monthly Reports and send out to Managers
To carry out all timesheet duties to ensure that all time sheet at KES / WCT are inputted into a spreadsheet and sent to Management at the end of pay period.
Ensure new employee’s documentation is processed accurately following Company engagement procedures. Typical examples are engagement forms, employee handbooks & A &I checks.
Ensure leaver forms and sickness logs are accurately processed and timesheets correctly authorised.
Ensure the Personnel Files are maintained and well organised.
Identify and report staff trend activity when required : leavers, starters, sickness, absence etc.
Ensure the office environment is maintained to a high standard (health & safety, replenishing stock, maintenance etc.)
To collate Regional Communications activities.
Collecting and processing invoices
To undertake project work as required supporting the Company’s business goals.
Process the inward and outward movement of internal post bags ensuring all requests received are processed in a timely manner.
Collecting & filing banking sheets - entering banking information into areas spreadsheets emailing banking spreadsheets to the Finance team
Complete monthly purchase summaries. This typically includes recording purchase orders, invoice processing and variation returns.
Assist in raising appropriate purchase orders and process online orders.
Printing & Binding presentations, handbooks, company phonebooks etc.
Printing & Laminating posters, health & safety signage and labels etc.
Updating the Access database of contract addresses
To undertake any other duties required by the business within the scope of the role.
Good educational standards in English & numeracy (GCSE A-C or equivalent).
Good level of written and oral communication
Qualification in Microsoft Office software : Word, Excel, Outlook Computer packages and Advanced Excel (or equivalent).
Previous administration and payroll experience
Working in Facilities Services Sector
Woking effectively in a team
Working with confidential information
Ability to complete and maintain all site documentation and computer records accurately.
High level computer literacy-understanding of how to use technology as a tool
Good interpersonal skills with the ability to communicate at all levels.
Ability to meet deadlines
Excellent telephone manner.
Mature and professional outlook
Friendly, personable disposition
High focus on accuracy and attention to detail
Ability to work using own initiative
Ability to organise and prioritise workload
Able to work under pressure to meet deadlines
To adopt a flexible and proactive approach, responding to frequently changing work priorities.
Excellent written communication
A clear understanding of the need for confidentiality
A high level of flexibility and a positive attitude to innovation and change
Smart appearance and good health record
Exceptional focus toward customer service
Commitment to the ongoing success of the business
Able to be flexible in working hours to meet business needs
Job Description Changes
This job description will be subject to review and the post holder will be consulted about any proposed changes. It is expected that the company’s Personal Development Plan will provide such an opportunity to discuss any amendments or indeed adaptations to your job description.
Contract : Permanent
Hours per week : Reporting to :
Reporting to : Account Manager