Field Service Engineer – Mechatronic Aseptic
Welwyn Garden City
5d ago

Your Opportunity

  • Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following : - Perform Installation, start up, commissioning and test of the Sidel Equipment supplied to customer sites;
  • Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.
  • Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
  • Your Mission

  • Test and evaluateequipment performance at customer plant, based on technical, contractual andsafety specifications;
  • Operate onMechanical systems, HMI for regular activities and troubleshooting as perStandard Operating Procedures.
  • Execute basic electrical work (e.g. cable wiring)
  • Properly handle,check and transfer equipment non-conformities;
  • Prepare JobProgress Chart and technical reports in reference to carried-out activities;
  • Ensure ultimateinternal and external customer satisfaction;
  • Performactivities in line with the Standard Operating Procedures (SOPs), Sidel coordinationplan rules and customer rules;
  • Report aftersales opportunities detected on Customer site;
  • Coach juniorcolleagues on the on-site behavior, technical activities, troubleshooting andreport-ing deliverables;
  • Report to the ISMfor team site activities.
  • Your Profile

    Education Qualifications and Language Requirements :

  • Technical professional qualification or Bachelor degree in Engineering as aplus;
  • English fluent, written and spoken;
  • Other foreign language as per regional allocation is a plus.
  • ProfessionalQualifications and Experience :

  • At least 3 years of experience in field activities;
  • Experience in the beverage industry, especially on Aseptic technology;
  • Consolidated technical background on Automation and Electrical;
  • Knowledge of Sidel Portfolio is a plus;
  • Knowledge of the process machineries upstream SIDEL equipments;
  • Knowledge of microbiological principles, hygienic and environmental conditionsand guidelines;
  • Availability to travel (Up to 90% international environment).
  • KeyLeadership Behaviour :

  • Managing and measuring Work;
  • Process Management;
  • Problem Solving;
  • Action Orientated;
  • Peer Relationships.
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