Purpose of the job
The Campaign Manager will work as part of the cluster team to ensure that client campaigns are managed from inception through to delivery or installation on time and against operational and financial business targets.
This individual needs to have an established understanding of production and marketing management and who will support the account team, and for specific projects, take full responsibility to deliver the vision of the campaign in parallel with the account strategies.
We are seeking a retail focused individual who understands the challenges and demands associated with retail activity (particularly around special executions / shop in shop / window display).
This is an exciting opportunity for an experienced Account Executive to join HH Global in this campaign manager role as we begin our relationship with our client.
Our client, an international Sporting Brand, is focused on market position in a competitive and innovative retail environment and needs us to support, enhance and drive the success of their in-store execution.
As a Campaign Manager you will be responsible for end to end delivery of projects on certain campaigns, and for specific responsibilities and tasks as part of a wider team across briefs and adaptation of global toolkits, through supplier engagement and negotiation, project management and ultimate OTIF delivery or installation through to project wash up.
Provide technical input and advice on print projects as required
Take briefs from the client and ensure all key requirements such as spec and critical dates are captured
Produce detailed specifications
Brief suppliers on requirements
Monitor projects to ensure they are delivered to specification, on time and in line with SLA’s
Ensure activity is recorded using the designated company tools
Maintain a full understanding of the broad range of HH Global’s services and pass details on to the client
Work with the wider team to ensure that the HH Global ways of working are followed
Implement new methods and procedures as required
Ensure invoicing procedures are followed to agreed timelines
Manage and fulfil client expectations
Manage day to day operational requirements
Build and develop relationships with key stakeholders
Deliver excellent customer service to clients, suppliers and internal stakeholders always showing a can do’ attitude
Knowledge, Skills & Experience
Experience working within an Operational role with a retail focus, including in-store experiences
Experience working in a client facing role
Numerate with a strong commercial understanding
Ability to manage multiple projects simultaneously to strict time lines in a fast paced environment
Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations
Strong time management and prioritisation skills
Experience of finding solutions
Works collaboratively with others in pursuit of team goals
Is professional, courteous and calm under pressure
Keen eye for detail across process and product, never accepting good enough