Job title : Events and Services Manager Department : UHY International Reports to : CEO
UHY International is a not-for-profit international association founded in 1986 and counts as its members over 170 independent accounting and consultancy firms based in 99 countries and employing over 8,200 staff.
All member firms are managerially and financially independent of each other; governed by an eleven-member Board of Directors, the network’s administrative headquarters is located in London, UK.
The Events and Services manager has responsibilities in the following broadly defined areas :
Researching, planning and delivering six to eight global events
Managing the capture, monitoring and reporting of membership referrals
Project managing development and day-to-day running of network’s intranet
Supporting training working group and facilitating subsequent training activities including, but not limited to, webinar training.
The Events and Services manager must be able to relate to a geographically dispersed, multicultural organisation with limited face-to-face contact and contribute to making UHY a professional cornerstone in the daily lives of a global community of 8,000+ people.
Duties will include :
Organises, manages and promotes various UHY events, including, but not limited to : researching, selecting and negotiating contracts with key facilities and related suppliers;
developing and implementing promotional efforts; setting objectives and devising work plans to meet designated responsibilities;
communicating with the Board, staff, speakers and other related parties on planning progress; collaborating on the development of programme themes and communicating regularly with related parties on planning progress;
preparing and disseminating reports and materials; supervising the development and administration of social events; distributing official meeting materials, processing bookings and responding to delegate requests;
supervising all financial operations (e.g. developing and managing overall event budget, monitoring and approving expenses, reconciling event invoices, analysing costs, recommending budgeting strategies, invoicing member firms, etc.
with appropriate reporting to the executive director.
Organises and manages membership financial reporting, including, but not limited to : processing and reporting on membership quarterly referral returns;
conducting follow-up on outstanding referral returns; educating members on the referral reporting process; chasing and supervising the accounting and financial reporting of member firm accounts;
coordinating the development and implementation of electronic processes to improve the efficiency and effectiveness of the reporting process;
regularly reviewing and proposing process improvements; analysing and reporting on referral data to the Board and membership when required.
Project manages the development, implementation and day-to-day running of network’s intranet.
Supports the Membership Training Working Group and supports the Chairman of the group, including providing draft agendas, taking minutes, and overseeing and delivering on any subsequent training activities.
As well as marketing (using multiple channels, including email and phone) of any training activities including, but not limited, to webinar training.
Participates in regular staff meetings; writes contributions for, and / or proofs a variety of association publications;
responds to business communications (letters, emails, etc.); maintains databases, spreadsheets; performs ordinary office tasks and other functions as may be considered necessary.
In consultation with the executive director, completes other duties that may be assigned from time to time that are considered necessary to meet the objectives of the association.
At least 3 years’ experience of managing complex and varied projects and events, as well as financial and budgetary control experience.
Working knowledge of associations / membership organisations or in a professional services environment an advantage.
Experience of engaging members / clients across multiple marketing channels, with a proven track record of campaign marketing to increase take-up / sales / engagement.
Ability to relate to a geographically dispersed, multicultural organisation with limited face-to-face contact.
Maintain a professional, service-oriented attitude with leadership, volunteers, staff and vendors. Familiarity working with senior staff (managing partners / CEOs) on a regular basis an advantage.
High motivation, conscientiousness, organising abilities, attention to detail, ability to handle multiple tasks simultaneously and to utilise personal initiative while working independently.
Good writing skills; articulate, with an ability to project a tactful professional image.
Participate as a cooperative team player, member of the association and possess a team-oriented philosophy.
Proficiency with common office technologies (i.e. Windows 7, MS-Office Suite products : Access, Excel, PowerPoint, Word).
Proficiency with one or more languages an advantage.