IT Delivery Manager - Grocery Retail
Ocado Group
Hatfield, Hertfordshire, UK
18h ago

Ocado Technology, powering the future of retail through sustained disruptive technology innovation...

Ocado Technology is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.

com, the world’s largest online-only grocery retailer as well as the global ’. With everything from websites to fully autonomous warehouses that we design in-house, our world-class talent constantly moves the goal posts of what is possible to achieve through sustained technological disruption.

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love.

Core principles of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture .

We build everything in-house : from intelligent, frictionless e-commerce platforms to highly automated warehouses, our employees are skilled specialists with expertise across a wide range of technologies.

We’re working on cutting-edge innovations that are shaping the future of our society.

We are a fast-growing, global company. Today we have colleagues in development centre across the world - London, Hatfield, Welwyn Garden City (UK), Krakow, Wroclaw (Poland), Sofia (Bulgaria), Barcelona (Spain), Stockholm (Sweden), Las Vegas, San Francisco (USA) and Toronto (Canada).

What will you be responsible for?

As the Delivery Manager you will be reponsible for the successful delivery of new bespoke product development and build, buy, partner initiatives.

Your responsibilities will include but not restricted to the following :

  • Successful delivery of products into production
  • Management of the day-to-day working relationship between the delivery partner, Ocado Technology, Solutions and Client
  • Budget and forecasting
  • Put in place an effective mechanism for ongoing assessment and evaluation of development partner
  • Proactive management of cross-functional work and dependencies with Ocado Technology Product teams and Solutions teams
  • Identify and proactively manage key risks and blockers and escalate where appropriate
  • Build and maintain effective relationships within the Ocado Technology, Ocado Solutions and Client teams
  • Supporting the development and evolution of existing working processes within the team
  • We would like you to have :

  • eCommerce and Grocery retail background
  • Delivery experience for large scale development projects
  • Experience in managing integration projects
  • External communication with clients
  • Working with outsourced development resource
  • Excellent communication skills (written and verbal)
  • Experience liaising with and influencing stakeholders across a variant of seniority levels
  • Management / leadership experience is key, we are open to speak to Project / People / Process managers / team leads
  • A keen eye and attention to detail
  • What we can offer you

    Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being.

  • We can offer technically stretching work, a competitive salary and;
  • Flexible working patterns and options for remote working (depending on your role / team)
  • Wellbeing support through Apps such as and an Employee Assistance Programme
  • 25 days annual leave , rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Only include for relevant roles
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes
  • 15% discount on and free delivery for all employees
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
  • We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events.

    If you think you have what it takes to make a difference, please submit your application below.

    We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship , please note that we are only able to cover the company-specific costs.

    For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind.

    If you have any questions, please don't hesitate to ask.

    Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment.

    If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position.

    After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements.

    Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation.

    We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally.

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