Group Travel Consultant - Manchester
Aimia Inc.
Manchester, UK
4d ago

Egencia

Are you energetic, motivated and looking to make an impact at a ground-breaking tech company, powered by the world’s largest online travel platform?

In this role, you will work within our UK Meetings and Events Team to delight our customers and amplify Egencia’s status as the best travel management company on the planet.

Egencia may be known as the corporate business travel arm of the Expedia Group , but behind the scenes, life couldn’t be less corporate.

Egencians are pioneers, problem-solvers and people-people who collaborate globally to give business travellers the very best experience every day.

This multi-faceted position would suit a detail-oriented individual who is looking for a challenging but rewarding role in our Manchester office.

What you’ll do :

  • Control / manage incoming requests from clients, adhering to the departmental objectives set
  • Provide an excellent consultative approach and meticulous attention to detail on all group travel bookings
  • Negotiate fares with our suppliers and evaluate group fares against individual fares applying mark up to increase revenue
  • Work with Project Managers to coordinate ground transportation and organize attendee arrivals and departures as needed
  • Fully support the team sharing workloads, brain-storming, and any other duties as and when required
  • Who you are :

  • Minimum 2 years of current and relative travel industry and / or meetings and events experience
  • Experience and expert knowledge of Amadeus required
  • Exceptional communications skills : verbal, written, presentation and consultative skills
  • Extremely organized; Multi-tasker who works well under pressure
  • Capability to remain calm and composed under stressful situations
  • Proven success at driving and delivering excellent customer service
  • Why join us :

    Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.

    Our brands recognize the power of travel to break down barriers and make people's lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

  • Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal;
  • to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small.

    We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple.

    Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

    If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

    Our family of travel brands includes : Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.

    com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

    LI-TLV1

    Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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