Digital Web Project Manager - UK Woking
Loupe
Woking, England, United Kingdom of Great Britain and Northern Ireland
1d ago

WHAT’S IN IT FOR YOU

Paid Holiday

40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)

Partnership / Skin In the Game

All of our team members qualify to become partners within our organisation, following the usual probationary period. On this partnership model, each partner is eligible to receive a share in the profit of our business, along with the opportunity for real input into its management and financial performance.

Partners have additional special benefits including the opportunity to work from home on certain days.

Support & Culture

You'll be joining a group of fun, friendly, and geographically diverse professionals who love our work and get a kick out of over-delivering for our clients.

NOW WE’VE GOT YOUR ATTENTION, ALLOW US TO EXPAND...

ABOUT OUR BUSINESS

We are a dynamic London-based web and digital agency working with clients from well-known brands to innovative start-ups, creating custom websites and eCommerce stores, as well as bespoke apps and CRM systems.

We believe in investing in people and want to build an organization that everyone benefits from in both the short and long term.

Considering this philosophy, we have Investors in People, Living Wage and Disability Confident accreditation, amongst others.

DIGITAL PROJECT MANAGER - WELCOME TO YOUR DREAM JOB

If you are an experienced Digital Project Manager with a breadth of knowledge across the digital marketing and creative technology sector and enjoy working in a demanding but rewarding environment then read on

THE ROLE - WHAT’S IT ABOUT

If you’re a megastar with exceptional Digital Project Management experience in maintaining regular communication with clients about their campaigns and working with internal departments to deliver these objectives, then this is the role for you .

THE FINE PRINT

Mandatory Skills - 2 to 4 years experience in :

Customer Success, Relationship Management, Account Management, or similar

  • A breadth of knowledge across the digital marketing and creative technology sector, including but not limited to knowledge of;
  • CMS systems, web design and build, e-commerce, mobile web, SEO, PPC, social media, email marketing, and online advertising

    Proven track record in building strong client relationships that grow business

    Able to effectively build and maintain client / customer relationships, while working to mitigate churn and drive engagement, upsell and cross-sell

    Comfortable in leading communications or content delivery requirements

    Calm and professional under pressure, able to make decisions and provide clear direction

    Nurturing to junior members around you, willing to support, guide, teach and train

    Excellent financial management and commercial acumen

    Confident in forecasting and account planning

    Excellent written and verbal communication skills

    High attention to detail

    A high level of English speaking and communication skills are a must

    A high level of proficiency in :

  • Take an active role in developing and acquiring new business by proactively managing and nurturing good client relationships
  • Identify opportunities for clients to act as advocates for us such as case studies and testimonials
  • Represent the voice of the client during team meetings, campaign execution, and content creation, to ensure that ideas match client brand and expectations
  • Generate ideas during Big Idea Meetings and support the creative thinking of others
  • Acquire and build a thorough understanding of the client’s objectives and work collaboratively with internal departments to deliver against these objectives
  • Maintain regular communication with clients about their campaigns, be it over the phone or face-to-face
  • If this sounds like your dream job and you’d like to become a part of our success story, please apply with your CV and we’ll get back to you!

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