If you have a time served Maintenance apprenticeship and good all round knowledge of large buildings, we want to hear from you!
We’re looking for a Facilities Management Assistant (Handy-Person) with excellent customer service skills, to provide a dedicated maintenance service from our modern and inviting Retirement Village based at Wixams and providing cover for our Sunley & Rosewood Villages .
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create better lives for older people’.
We are committed to offering fulfilling and worthwhile careers to all our staff enabling you to deliver the quality of service we promise.
Wixams Retirement Village provides a whole range of communal social and leisure facilities in the village centre which is open to residents, their families and members of the wider local community.
These include a village hall, library and IT suite, bar and bistro, fitness gym, hairdressing and beauty salon and shop.
What will you do as our Facilities Management Assistant (Handy-Person)?
Undertake life critical’ user tests at the location as legislation and ECCT Health and Safety best practice determine
Undertake other’ user tests at the location as ECCT Health and Safety best practice determine, all checks are listed within the Daily Checks’ documentation
Undertake preventive maintenance duties (MOT’s) in the resident’s apartments and in the communal areas
Ensure responsive repair work requests are allocated a job priority, attended to within defined timescales and completed with a high Right First Time rate.
Be proactive in the management of void properties to ensure water outlets are flushed weekly, correct water flow and return temperatures are checked and any other general repairs are undertaken as required.
Rotate waste containers as directed by the management
Take responsibility for the quality of your own work. Walk the Floor’ to assess any site hazards
Work with contractors on site to improve own knowledge of systems and to ensure that they are working to risk assessments provided and where appropriate a Safe System of Work or a Method Statement.
Carry out a handy-person service for the residents, as directed by the location manager, which will involve anything from picture hanging to assembling flat pack furniture.
Record repair requests and defects as per the relevant recording system for the location.
Undertake ad hoc duties as required by your Cluster Contracts Manager
Train new staff in building induction.
Deliver fire training to new and current village staff.
Assist with resident complaints from investigation through to resolution.
Achieve the IOSH qualification and write risk assessments for the village and maintenance operations.
Raise purchase orders on Ebis for maintenance services, parts and spares.
Deliver street meeting information to resident groups.
Attend site on a rota basis in the event of an emergency situation outside of your normal working hours
Our ideal Facilities Management Assistant (Handy-Person) will :
Flexibility is key to the role - mileage will be paid at a rate of .45p per mile from your base-location Wixams Village.
To carry out the cyclical, preventive and repairs maintenance, and arrange access for contractors to carry out the cyclical, preventive and repairs maintenance at the Village as directed by the Cluster Contracts Manager.
To have empathy with older people as you will be working regularly with them to continually improve the maintenance service.
To take responsibility for the repairs and maintenance service in the absence of the Cluster Contracts Manager.- Have a strong knowledge of MS Word and Excel to maintain a system for logging maintenance requests
Be reliable, punctual and able to work unsupervised
Have excellent people skills as you will be working closely with our residents
Don’t miss out! Click apply’ now to make a difference to the lives of older people as our Facilities Management Assistant (Handy-Person).
Closing Date : 24 / 01 / 2020
This Facilities Management Assistant (Handy-Person) post may be subject to a satisfactory enhanced DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance.
Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.