Technical Claims Consultant
Gallagher Affinity
Manchester, Greater Manchester, United Kingdom
6d ago

We'relooking for a Claims Technician to join our task-focussed team in a fast pacedenvironment. It's a varied and busy rolethat needs a claims specialist!

Deliveringa high quality, efficient claims service to valued customers whilst helping todeliver our business goals.

Your Role :

  • Deliver a robust and quality, cost efficient, effective service to customers during their claims process. Evaluate and resolve complex cases and proactively finalise claims within authority limits.
  • Ensure settlement at an optimum level with consideration to business implications
  • Handle all allocated claims promptly, take care of all enquiries and ensure delivery of a dedicated and focused claims service
  • Openly communicate with the Underwriting team prior to either confirming or declining cover.
  • Advise, upskill, mentor, motivate and develop less experienced claims handlers, embed the 'Buddy System'
  • Develop a working knowledge of the coverage provided by the Pen Inc. OAMPS Scheme Policies, utilise company preferred insurance pool where appropriate.
  • Build and manage strong professional networks and relationships with Finance and Underwriting functions and insurers.
  • Your Skills, Experienceand Qualifications :

  • CII / Dip CII (Chartered Insurance Institute) qualification is desirable but not essential.
  • Educated to A-Level standard or equivalent with a working knowledge of market practices in settling third party claims, AD and total loss claims.
  • With a firm grasp of the principals and practice of insurance, particularly relating to motor and non-motor insurance.
  • Previous claims handling experience means an existing knowledge of MID procedures and requirements.
  • Outstanding interpersonal skills, strong social skills and able to operate with diplomacy.
  • Confident in managing complex and highly confidential information whilst working autonomously. Numerate with the ability to present and analyse data.
  • With a proactive approach, can do attitude and first class problem solving skills.
  • Proficient in MS office
  • Eligible to work in the UK
  • What we offer you :

    Wewant Gallagher to be the organisation that all our people areproud to be a part of and where everyone can call themselves one of our team.

    Where our culture is accepting of difference, where you can be the bestand, perhaps most importantly, be yourself.

    Weare all different in some way. If we were all the same, and all thought thesame, we would be vulnerable as a group. By welcoming and encouraging diverseopinions and backgrounds within our organisation, we will have ahealthier, more innovative and ultimately more profitable business.

    Ifthis sounds like somewhere you’d like to join, we’d love to hear from you. Ifyou require flexibility for a role you are applying for, give us a call to chatthrough the options.

    About Us :

    Gallagheris a global leader in insurance, risk management and consulting services. Wehelp businesses grow, communities thrive and people prosper.

    We live a culturemotivated by The Gallagher Way, our set of shared values and guiding tenets. Aculture driven by our people, over 30,000 strong, serving our clients withcustomized solutions that will protect them and fuel their futures.

    Asa member of our global brokerage team, you’ll help our clients address risk,protect assets and recover from losses.

    Ouremploying entity, Arthur J. Gallagher Services (UK) Limited, is proud to beaccredited as a Living Wage employer with the Living Wage Foundation.

    Gallagheris committed to diversity of opportunity for all and is opposed to any form ofless favourable treatment on the grounds of gender or gender identity, maritalstatus, civil partnership status, parental status, race, ethnicity, colour, nationality,disability, sexual orientation, religion / belief, age and those with caringresponsibilities.

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