Hire & Sales Coordinator - Heathrow
GAP Group Limited
Heathrow, London and North, United Kingdom
1d ago

The Role

Our team is the best in the industry is it time for you to join us?

The Role :

As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.

A typical day for the Heathrow depot HSC will include :

  • Processing all hire desk administration including customer and supplier queries
  • Managing a variety of small and national account orders in a fast-paced environment
  • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
  • Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
  • Resolving customer complaints and supplier issues efficiently
  • About You

    Successful applicants should demonstrate the following :

  • Previous experience working within a high-volume hire desk role
  • Excellent customer service skills with a focus on increasing sales
  • Effective communicator with strong organisational skills and attention to detail
  • Proficient IT skills with working knowledge of MS Office including Outlook and Excel
  • Strong team player with the ability to work to own initiative
  • Although a lifting hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
  • About Us

    GAP Hire Solutions now has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further.

    As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

    Benefits include :

  • Competitive salary and bonus scheme, including staff incentives
  • Overtime at an enhanced rate
  • Employer contributory pension
  • 22 days annual leave plus bank holidays
  • Staff social fund (money for team building exercises etc.)
  • Health & Wellness (annual flu jab, free eyesight tests etc.)
  • Cycle to work scheme
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