WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.
WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas making it accessible and reliable wherever you are.
It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.
People interact with businesses on WhatsApp every day. We’re working to make that even easier so everyone on WhatsApp can find the local businesses they need.
WhatsApp Customer Operations' mission is to make each user feel like WhatsApp was made for them. WhatsApp Customer Operations' focus is on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them.
Those who join our teams are very passionate about solving people’s issues, and are strong advocates for WhatsApp users.
WhatsApp is looking for a full-time team member to join the Customer Operations' team. We value both 1 : 1 interactions with users and driving solutions at scale, and we count on Support Experience Engineers to build our tooling in order to balance these needs.
Support Experience Engineer - Tools & Automation, WhatsApp Customer Operations Responsibilities
LocationsData CenterAbout the Facebook company Facebook's mission is to give people the power to build community and bring the world closer together.
Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.
Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart.
Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways.
Together, we can help people build stronger communities we're just getting started.